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Five special categories in the TTG Top 50 Travel Agencies will recognise some of retail’s most remarkable individuals.
Winners of the five awards, celebrating customer service, back-office support, community engagement, contribution to the sector, and sustainable travel will be revealed as part of the Top 50 ceremony on Thursday 23 April 2026 at Victoria Warehouse, Manchester.
Entry guidelines:
The deadline to enter is midnight on Friday 27 February 2026. The judging period is 1 January 2025 - 31 December 2025 so try to give specifics during that period. A judging panel will decide a shortlist and the winner (does not apply to the Contribution to Travel Award). Shortlisted individuals will be invited to attend the Top 50 ceremony, with a complimentary ticket to join the category sponsors table. If you have any questions regarding the special categories, please email TTG’s Tom Parry via tparry@ttgmedia.com
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Sponsored by Attraction World Group, this category is to recognise team members who are not in a customer-facing role, but whose energy, diligence and positivity light up the day and play an important part in a travel agency’s team spirit and success. If one of your colleagues brightens the lives of everyone in your team, store, or office, then we want to hear about them.
Nominees might be in back-office roles such as admin, marketing, legal, HR or accounts and could work in head office for an agency group, as well as in a high street branch or office-based agency. We’ll need you to explain in as much detail as you can how they go above and beyond to support their teammates and the business, and how they bring a positive attitude to work each day.
Sponsored by Hurtigruten, this award will recognise an individual agent who has gone to extraordinary lengths for one particular client in the last year. If you or a colleague has gone well above and beyond to look after a customer in difficulty, a client with complex requirements, or to make an experience extra-special for your customer, please tell us all about it.
This category, sponsored by Tui, is open to individual agents, as well as agency teams, who have worked hard in the last 12 months to give back to the local community and worthy causes either here in the UK or in overseas destinations to which we travel. That might include raising money, volunteering, successful partnerships, and giving opportunities to those that need them most.
This category is open to individual agents, as well as agency teams, who have worked hard in the last 12 months to learn about and promote sustainable and/or inclusive travel to their customers - and to take steps to run their own business more sustainably and inclusively.
That might include taking part in training to educate themselves on different areas of sustainable travel and the issues surrounding how the industry can operate more environmentally-consciously, or training on how to provide better support to a colleague with additional needs, using more inclusive imagery in their marketing, or proactively recommending certain suppliers over others because of their sustainability and/or inclusivity credentials.
Responsible travel is a journey and we don’t expect any agency to feel that they are a true expert in this area – we’re simply looking for agents/agencies who are doing their best, and who are passionate about making a difference.
This category recognises a unique individual who has made a stand-out contribution to the retail sector in the UK or Irish travel markets. Previous recipients have included Phil Nuttall, CEO of The Travel Village Group; Sandra McAllister, Althams Travel managing director; and Sandra Corkin, founder and executive director, Oasis Travel.
