Huw Merriman joins Grant Shapps in throwing his support behind Rishi Sunak becoming the next leader of the Conservative Party – and therefore the next prime minister
Carrier takes on additional 350 customer service staff and opens new Milan call centre as part of a range of new initiatives to smooth journeys this summer
’Having created so much uncertainty by avoiding most opportunities to work in unison based on global standards, their actions did little to enable a smooth ramping-up of activity,’ he said