Independent

Hays Travel to overhaul 375 branches and make major tech investments

A Hays app is planned for to launch in the spring, while a new WhatsApp platform has "seen tremendous sales"

Hays Travel 'investing in second peaks' for 2024 as consumers hold back spend

UK’s largest independent agency is putting a strong focus on the lates market next year

Hays Travel to relaunch in-house tour operator as 'standalone B2B brand' Vista

Former Travel 2 manager Kathleen Molloy will head up sales and product at Vista, with Tracey Luke serving as head of operations

Global Travel Collection promotions to strengthen support for agents

Global Travel Collection enhances roles of management to step up support for the trade

Barrhead Travel sets up dedicated menopause support team

Scottish independent’s five-strong team features representation from across the business

Premier Travel to open 27th branch next month

Four ’highly experienced’ employees will be installed at the new Fakenham branch

Five ways luxury agents are flexing for success in 2024

At the TTG Luxury Travel Summit delegates heard how luxury agencies and agency networks are getting fit for the year ahead

Your Co-op Travel to unveil nationwide network of revamped branches

Head of omnichannel development Ellis Cain-Jones confirmed the new Your Co-op Travel shops would use existing staff

Audley Travel hosts top-selling agents on first-ever fam trip

The tailor-made specialist took a handful of agents to Canada

Poll: Rebound in holiday demand prompts 20%+ pay hike for agents – has your pay gone up?

Earnings figures from the Office for National Statistics (ONS) show the average salary for a UK travel agent was £29,618 in April 2023

'I can't continue at this pace forever': is the travel trade burned out?

Ahead of National Stress Awareness Day (1 November), TTG caught up with some of the agents feeling the burn – and others who are finding their way through

'Significant part' of easyJet holidays' growth to come from agents, CEO says

’The relationship we have with agents has far exceeded our expectations – in terms of that growth, a significant part of that will come from agents,’ Garry Wilson tells Abta Travel Convention

Your Co-op Travel to unveil new store design at relocated Lydney branch

The shop has an interactive map and digital screens, with Your Co-op Travel planning to roll out the new look to the rest of its retail network

'Our recipe definitely works': La Vida Travel's secret to a decade of success

So far as 10th anniversary years go, La Vida’s couldn’t have been much better...

Edwina Coppock joins Miles Morgan Travel in new commercial role

Former Uniworld key account manager has held several sales positions at leading suppliers during her 30-year travel career

Jo Rzymowska joins Hays Travel as non-executive director

Dame Irene Hays said her agency was ’thrilled’ to welcome Rzymowska, who will take up her role on 1 November

Agent's heartfelt tribute to former boss and 'champion of the industry's independent sector'

Haslemere Travel owner Gemma Antrobus remembers Andrew Brownrigg, who founded the agency she bought out in 2015

Travellers ready to embrace shoulder seasons and year-round holidays – Abta

New research reveals that while 46% of British holidaymakers intend to take a summer holiday over the coming year, some 48% said they would look to holiday in the spring, and 45% in the autumn

Booking with agents revealed as top confidence booster for travellers

Abta’s first Travel Confidence Index reveals how people who book with an agent or travel on a package holiday are the most confident travelling abroad

Ex-Haslemere Travel boss remembered as ‘quintessential English gent’

Andrew Brownrigg, who also chaired Aito’s Specialist Agents group, died aged 80 earlier this month

Racing to the bottom? Agents reveal massive price-matching headaches

Price matching has become the number one concern for many agents, according the latest TTG Travel Agent Tracker – so how are agents combatting the issue?

Three things we learned from TTG's latest Travel Agent Tracker

Average sales prices on the up despite growing demand for agents to price match direct quotes and OTAs – and more trends direct from the trade

Poll: Abta seeks trade's views on govt's package travel shake-up

Trade body says it is ‘critical’ the government understands what any changes mean for businesses and holidaymakers

The Homeworker: 'Three simple steps that helped me be a better agent'

’Weaving sustainable practices into your homeworking business is a journey that once you start, you will never end,’ writes Travel Counsellor Marie Rowe for TTG’s latest homeworking column