Selling tips

Four travel professionals on how they created podcasts during the pandemic

Want inspiration for starting a podcast in a pandemic? Abra Dunsby speaks to the travel professionals who made it happen, highlighting their hints and tips.

Confidence in agents growing among older travellers, poll shows

Silver Travel Advisor research shows more trust in agents now than in 2020

How an Instagram post helped this homeworker win back vital business

After being tagged in an Instagram post homeworker Maureen McKenna ended up booking holidays for more than one hundred people. She talks to Abra Dunsby about the post’s success and how it helped her through the pandemic.

Three travel professionals discuss their recent cruise sale successes

While the cruise industry is certainly not out of the woods yet, with a restart date for ocean cruising further delayed by new national lockdowns across the UK, the vaccine roll-out has led several cruise specialist agencies to report a flurry of fresh bookings and enquiries.

So what’s selling well and how can agents make the most of renewed interest? Here three different agency spokespeople share their success stories, as well as their hopes and predictions for the cruise industry.

Latin Routes on helping travel agents get through the pandemic

Latin Routes has used downtime due to the pandemic to reduce its costs and help other agents improve their businesses. Abra Dunsby hears from company director Jess Baines.

Jersey launches trade resources for agents

The tourist board has launched a number of resources to support the trade through the pandemic

The travel trends to prepare for in time for 2021

As the UK trade waves goodbye to 2020 and its challenges, Abra Dunsby reveals some of the burgeoning traveller trends to tap into to help make next year a success.

Gifts created by travel professionals to add to your Christmas wish list

With Christmas fast approaching, Abra Dunsby rounds up some fantastic gifts and affordable festive items to add to your list this year – all from businesses recently created by smart-thinking travel professionals.

Hurtigruten introduces new expedition ship for 2021

Maud is the cruise line’s newly refurbished small ship for expeditions

Webinar: Malaysia Airlines' Covid-19 protocols

TTG has teamed up with Malaysia Airlines to bring you a webinar covering everything you need to know to reassure customers they can fly confidently with the carrier

Why explore the British Isles with Hurtigruten?

Hurtigruten is offering clients a journey not many have taken and very few have sailed

Chris North on Vertical Systems' new suite of handy tech

Tech supplier Vertical Systems has used lockdown to develop a whole suite of new products for travel agents. Abra Dunsby speaks to managing director Chris North to find out more.

10 ways Hurtigruten’s Book With Confidence policy reassures clients

The policy was launched in September and its validity has been extended to 30 November.

What's it like to visit Sandals Royal Barbados right now?

Lyndsey Riddell was the first travel agent to visit a Sandals property since travel restrictions eased in the UK and Ireland. She tells Abra Dunsby about the experience.

Webinar: how to sell Memphis

Memphis Tourism covers the latest Covid-19 updates as well as all the essential information needed to sell the dynamic destination in its latest training webinar with TTG

Top 10 selling points for a Hurtigruten cruise

Hurtigruten is a world leader in exploration travel – here’s why

The skills you need to succeed in the new world of travel

Agents who hone their digital and communication skills will be best placed to survive the crisis, says Bernhard Steffens, SVP, Business Travel Agencies NECSE and WEMEA at Amadeus.

Club Med on ski booking trends

Estelle Giraudeau, managing director for the UK and Northern Europe at Club Med, talks to Abra Dunsby about bookings and enquiries for ski, with plenty of selling tips and recommendations for the trade.

Etihad Airways Masterclass

This Facebook Live with Etihad Airways and Abu Dhabi covers Covid-19 health and safety protocol, travel information, trends and selling tips for agents.

Singapore: more than just a stopover

In March this year, faraway tailor-made specialist Premier Holidays and the Singapore Tourism Board teamed up to fly eight travel agents to the destination and showcase what it has to offer their clients

The latest operator brochures that could help boost your business

A range of tour operators are now releasing brochures – whether digital or physical – to help you sell holidays and get your business back on track. Abra Dunsby finds out what’s on offer.

How to regain consumer confidence using the WTTC Safe Travels stamp

The new WTTC stamp can reassure customers that health and safety is being taken seriously in their destination of choice. Madeleine Barber reports.

How to adapt your customer journey to succeed post pandemic

From marketing to making sales, there’s no element of the customer journey left unaffected by the Covid-19 pandemic. Madeleine Barber explains how to adapt to protect your business.

How to practise mindful marketing in unpredictable times

In these uncertain times, travel businesses must continue their marketing efforts while being mindful with their messaging. Vaishali Shah, founder of marketing and branding consultancy Creative ID, explains how