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Technology

Hays Travel 'investing in second peaks' for 2024 as consumers hold back spend
UK’s largest independent agency is putting a strong focus on the lates market next year
Classic Collection strengthens trade links with agent-only website
Login details will be rolled out to all agent partners by the end of the month, Classic Collection has said
Richard Twynam joins Travelopia six months after leaving Scenic Group
Twynam has taken up the role of future managing director UK education business
How Inspiretec is helping agents unleash the power of AI
TTG hears how Inspiretec’s new travel booking platform, launching at WTM London today, will streamline the sales process for both agents and tour operators
Your Co-op Travel to unveil nationwide network of revamped branches
Head of omnichannel development Ellis Cain-Jones confirmed the new Your Co-op Travel shops would use existing staff
Vertical Systems names marketing boss Ben Rodger its new MD
Rodger, who rejoined the business in March 2020 having previously worked at Vertical as marketing manager, succeeds Chris North, who announced his departure earlier this week
Travel 'behind the curve' in seizing vital tech opportunities
The industry was described as "data rich, but insight poor" during a panel at Abta’s Travel Convention
RateHawk aims to turn UK into one of its top three markets
The online booking system has opened an office in London and doubled the size of its UK team this year
Ambassador engages AI platform to analyse call centre performance
Chief commercial officer Phil Gardner tells TTG the line will increase call centre staffing levels using data supplied by Cruisewatch
Agents told they may need to embrace AI to attract younger clients
Features such as personalised emails and recommendations are more likely to convince younger travellers to book with an agent according to new research by PwC
Jet2.com makes flights easier to book through new technology deal
The carrier has sealed a deal with Sabre as part of its “ongoing growth in the leisure travel market”
Why ‘uncool’ email still has a vital place in agents’ marketing arsenal
Most dismiss email marketing as ‘dated’, but it is still pivotal for building an emotional connection with customers, We Are Llama’s Lisa Edwards-Webb writes for TTG
The secret weapon for 'reducing lost counter time' in agencies
Our columnist reflects on the changing landscape of travel retail technology and how digital transformation can optimise the sales process.
Steve Barrass named permanent boss of Vibe and P&P Group
It comes after the former Gold Medal boss was appointed interim chief executive last November
WTM London confirms host of new exhibitors among 4,000 at show
WTM London new exhibitors will include Bermuda and Eurostar this year, officials have revealed
'Less is more': how agents can make the most of whatever time they can dedicate to social media
’When it comes to how to approach social media, there are as many opinions as there are marketers – here’s how to cut through them,’ write We Are Llama’s Marta Safin for TTG
Portsmouth port wins £20 million shore power grant
The grant will allow the port to begin the Sea Change project which will be completed in partnership with ferry operator Brittany Ferries
The technology that can help you convert more enquiries into bookings
The advantages of upgrading to a dynamic system that allows an agent to pull together image-led and content-rich bespoke quotes
UK and European airports recovering from bank holiday chaos
Short-haul airlines are recovering from yesterday’s ATC outage that slowed down the number of flights that could be operated
Tui and Jet2 among airlines criticised for digital accessibility
New CAA report criticises the lack of digital accessibility among airline websites with charter and budget carriers scoring badly
EasyJet holidays to up focus on promoting ‘eco-certified’ hotels
Operator inks partnership with Danish firm BeCause to automate and simplify how it updates its database with hotel sustainability data
ChatGPT integration 'just the start' of Tui’s AI journey, says CEO
Chief executive Sebastian Ebel said the chatbot will help ’simplify processes and services for customers’
Travel's next disruptive technology – and what it means for you
Metaverse will revolutionise tourism by converging the physical and digital universes.
What everyone needs to know about cyber security before they travel
The tips your clients need to help minimise the threat of falling victim to a cyber attack while using their mobile phones and tablets on holiday