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Technology

Julia Lo Bue-Said: 'We’re refocusing on the future; the key things are our people and strategy'
Advantage chief: agents 'turning the tide' against OTAs and AI-backed rivals
On the eve of National Travel Agents Day, Julia Lo Bue-Said hails increase in new, younger clients despite onslaught of artificial intelligence and online travel agents
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Royal Caribbean launches 'make your own brochure' tool to agents
Dubbed My Royal Genie, the system enables trade partners to create custom digital brochures for their customers with videos and tailored content
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Advantage to offer members free access to new anti-fraud platform
The new initiative follows the consortium’s partnership with Profit (Prevention Of Fraud in Trade), which was announced at its conference hosted in Spain in May
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Eurostar launches contactless check-ins at London St Pancras
Chief executive Gwendoline Cazenave said on Tuesday (18 July) the new system will help Eurostar “increase capacity in stations”
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Specialist combines 50 years’ experience with new tech to predict future of cruise
According to Mundy Cruising, AI-assisted navigation will help plot the most fuel-efficient routes for future vessels
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OTA chief: ‘AI allows us to take our high street approach to the next level’
Trip.com EMEA chief Andy Washington tells TTG how AI will help OTAs like Trip take the next step towards market dominance
Holiday Extras secures further £20 million to fund expansion plans
Holiday Extras secures further £20 million to fund expansion plans
Chief financial officer Hugo Loudon said on Tuesday (11 July) that Holiday Extras secured the funding after reporting its best financial year yet
Will Threads pull everything together – or unravel your social media strategy?
Will Threads pull everything together – or unravel your social media strategy?
Travel comms specialist Phil Bloomfield runs the rule over Facebook owner Meta’s Twitter clone – and explores the opportunities and pitfalls for agents wondering about whether to adopt another social media platform
Tui UK launches accommodation-only platform to offer 'modern way of booking'
Tui UK launches accommodation-only platform to offer 'modern way of booking'
Operator aiming to grow the platform from 12,000 to more than 30,000 hotels by the end of the year
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Package holiday spending nears pre-pandemic levels despite higher costs
New data from payment provider BR-DGE shows that package holiday spending is new only 6% below 2019 levels
Gold Medal overhauls trade portal with flexible commission function
Gold Medal overhauls trade portal with flexible commission function
Digital product director Jamie Greystock said on Tuesday (27 June) the new features will help agents to ’market their business’
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Holiday Extras expands technology team with four new hires
The add-ons specialist said on Tuesday (27 June) the four hires will help it “realise our ambitions”
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Inspire Group launches new sustainable holiday booking platform
Managing director Lisa Henning said on Monday (26 June) it was “absolutely vital” for Inspire to give customers a platform to book sustainable holidays
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Holiday Extras boss: 'There's a real opportunity for agents to become AI power users'
On the eve of HX’s 40th anniversary, Matthew Pack tells TTG about the business’s continued focus on agents – ’they’re a mainstay of our organisation’
SABS Travel Technologies is withdrawing support
Tech firm recruits agents as SABS system turn-off looms
IT firm Dolphin Dynamics claims to have won a host of new clients following SABS Travel Technologies’ withdrawal from back office market
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‘AI will eat the travel industry alive’, tech boss warns sector
Managing director and co-founder of Smartseer Andy Owen Jones’s warning came during the Travel Technology Initiative’s (TTI) summer forum on Wednesday (15 June)
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Will AI replace the human travel agent?
The benefits of artificial intelligence (AI) are limited only to organisations’ capabilities to harness its potential.
Three members of BA cabin crew died in the collision and a fourth seriously injured
Personal data belonging to BA staff revealed in cybersecurity incident
Airline confirms it was among a number of companies impacted by a cybersecurity incident affecting a third-party supplier to its UK-based payroll provider Zellis
The aircraft will be delivered during 2024 and 2025 (Credit: British Airways)
British Airways cancels dozens of flights after another IT glitch
As of 5pm on Thursday (25 May), the airline had cancelled 5% of all services from the London airport
PTS hopeful of driving ‘tech revolution’ in travel with £3,000 concession
PTS hopeful of driving ‘tech revolution’ in travel with £3,000 concession
Near £3,000 fee for access to Travelgenix’s tools to be incorporated into Protected Trust Services membership costs
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Hays pledges support for IG members hit by SABS system shutdown
It comes after SABS announced plans to remove and discontinue support for its Quantum and older Traveller platform
The importance for travel brands to utilise TikTok has grown rapidly (Image credit: Solen Feyissa/Unsplash)
TikTok inspiring Brits to book ‘spontaneous mystery trips’, data finds
A recent viral TikTok filter saw users’ next holiday location randomly chosen via the filter’s destination generator
Advantage unveils ‘game-changing’ website investments for members
Advantage unveils ‘game-changing’ website investments for members
Members will be able to choose from different website elements including offer-led and call-to-book options
Technology, devices
Advantage urges agents to embrace tech after unveiling raft of new tools
Advantage chief commercial officer Kelly Cookes talked TTG through some of the consortium’s latest tech developments and how new systems and tools can free up agents’ time