Venue information
Accessibility
The front of the building has a ramp to enable easy access into the venue, there is also a passenger lift to all floors. There are accessible toilets on all levels within Stairwell B and adjacent to the Gallery level in Stairwell F.
For further information regarding accessibility at the venue please click here.
With further detail available here.
Balloons/inflatables
Use of helium or balloon gas filled balloons is not permitted.
Car parking
There is a car park located adjacent to the Business Design Centre with 285 under cover spaces and ample reserved spaces for drivers with disabled passes. You can view rates and pre-book to guarantee a parking space here.
Please note the car park has a height restriction of 1.9m.
Catering at your booth
Unless it has been agreed with TTG Media as part of a sponsorship package, catering (provision of food or beverages) of any kind is not permitted at your exhibition space, with the exception of small pre-packaged give-away items such as sweets/candy/cookies etc.
Cleaning
Cleaning of stands will be carried out overnight. General overnight cleaning will include sweeping, vacuuming, mopping, and emptying of bins.
All high-volume touch points such as door handles, push plates, handrails and lift call points are being sanitised on a regular basis.
The venue will dispose of general waste and where possible will always recycle.
Cloakroom
A cloakroom is available adjacent to the registration area and will be open throughout the event. This is free of charge to all event attendees. The cloakroom has sufficient space for luggage, but is not available for storage of boxes of merchandise/event materials.
Dilapidation
You are reminded that you will be charged for making good any damage to the hall or stand area, including the floor, caused by your staff or contractors. Under no circumstances can stand construction, graphics, displays, etc. be attached to the fabric of the building.
Electrical fittings and supplies
All exhibition spaces will be supplied with an electrical package consisting of x1 500w socket.
Please note the Business Design Centre does not have any extension leads. If you require one please ensure that you bring one with you to the exhibition.
Anyone who brings portable electrical appliances on-site should ensure that they have been recently PAT tested and bear a current PAT test certificate.
During the open period of an exhibition, stand mains supply will normally be switched on no later than half an hour before the show opens and switched off no later than half an hour after it closes.
Emergency procedures
Exhibitors are reminded that they must comply with the stringent regulations governing materials used on site during an exhibition. Exhibitors must ensure that all exhibits are within their stand boundaries and that they do not block aisles, fire exits or fire equipment.
If you discover a fire or someone reports a fire to you immediately raise the alarm. This may be done in several ways:
- Pick up any internal phone and dial 6666. This will connect you with reception. Tell the duty operative where the fire is, your location and your telephone extension.
- Operate the nearest fire alarm call point by breaking the glass. If you do this (and it is safe to do so) please stay near the fire point to direct the attending security officer to the fire or dial 6666 and inform the duty operative of the site of fire.
If it is decided to evacuate the building, you will hear the fire alarm bells and tannoy messages informing you to leave the building. Please leave by the nearest fire exit or as instructed by members of the security staff.
Please familiarise yourself with the nearest fire exits to your conference room or exhibition stand.
Do not stay in the building once you have been instructed to leave. Do not stay to collect handbags, valuables etc.
Fire assembly points are as follows;
- Front of the building: either the lower forecourt or round the side of the building by the tanning shop
- Rear of the building: pavement area outside the old royal free hospital in Liverpool Road
Please remember: Do not do anything to endanger your life. Restrict your actions to trying to prevent the fire spreading by closing doors/windows etc. & raising the alarm. Try to help by preventing people from going near the fire until help arrives.
Please try to stay calm and encourage others to do the same.
First aid
First aid facilities will be available during the exhibition at all times. The First Aid room is located on the Gallery Level - opposite the Gallery Hall registration desk.
In the case of emergency, contact the medical staff or a member of security on 0207 288 6666.
Floral and plant hire
To hire or buy plants from our local florists, please contact either of our preferred local suppliers:
Angel Flowers
60 Upper Street, London
Tel: 020 7704 6312
Website: angelflowersandplants.co.uk
Dansk Flowers
St Mary's Church, 303 Upper Street, London
Tel: 020 7354 5120
Website: danskflowers.com
Health and safety
The Business Design Centre is committed to operating in compliance with all the relevant legislation and guidelines covering Health and Safety at Work and it is a requirement of the venue that all Licensees / Organisers / Exhibitors / Contractors and Visitors comply with the law and the regulations of the venue at all times.
Hearing loop
Both the Gallery Hall and Auditorium are fitted with a designated hearing loop system which is to ensure that all delegates can experience clear sound quality.
Insurance
Whilst we take every precaution to protect your property during the event, neither the organisers nor the Business Design Centre accept any responsibility for any loss or damage. You may wish to consider buying insurance cover. We normally recommend public liability of anything from £2-£5 million.
Internet access
All delegates and exhibitors have access to complimentary Wi-Fi. This is open to all and recommended that its usage is limited to general activities such as checking emails. If you plan to use videos or other large files, we highly recommend that you download and save these prior to arriving at the venue to mitigate any bandwidth or firewall issues.
If you require a dedicated hard wired internet connection for your stand, please contact Geoff Shipgood-Hunt to discuss your requirements no later than three weeks before the event date.
Lost property
There is a lost property office in the Business Design Centre and any item found should be handed into Security at the Main Reception. The property will be held for up to three months and all claims should be made to the Head of Security on reception.
Whilst we take every precaution to protect your property during the event, neither the organisers nor the Business Design Centre accept any responsibility for any loss or damage.
Security
The venue will provide general security within the exhibition hall. However, responsibility for the security of individual stands and their exhibits lies with the exhibitor.
Exhibitors are advised to remove all portable and valuable items whenever their stands are unattended, including during build-up and breakdown. In the event of loss or damage, the organisers should be informed immediately.
Please note that security staff undertake bag searches at random upon entry to the venue.
Sustainability
The BDC has published its company impact report along with an updated environmental policy, both of which can be found alongside wider sustainability information online.
It has also signed up the Net Zero Carbon Pledge for the Events Industry, and by working with independent consultants, ecollective, has a comprehensive roadmap to transition from being a carbon neutral venue to net zero by 2030.
If you’re exhibiting at the BDC, you can help create more environmentally-friendly events by sharing these suggestions with your team.
Code of conduct
TTG Media’s events are a professional place of business and as such all attendees and visitors are expected to always behave in a professional manner.
We have a zero tolerance policy for harassment of any kind, including but not limited to:
- Stalking
- Harassing photography or recording
- Intimidation
- Sustained disruption of panels or other events
- Offensive verbal comments
- Bathroom policing
- Physical assault
- Inappropriate physical contact
- Battery
- Unwelcome physical attention
In relation to, but not limited to:
- Appearance
- Gender identity
- Religion
- Gender presentation
- Citizenship
- Sexual orientation
- Pregnancy
- Race
- Age
- Colour
- Body size
- National origin
- Disability
- Gender
If any person engages in harassing behaviour, TTG Media event staff will take prompt action in any form they deem appropriate, including expulsion from the event. Our policy applies to EVERYONE at the event. Sponsors, exhibitors, attendees, speakers, guests, professionals, press, staff, volunteers, and security are all subject to our anti-harassment policy and will be held to the same standards and disciplinary action.
The Organiser reserves the right to deny entry to or remove any visitor from TTG Media events who, in the Organiser’s sole and absolute discretion, is behaving or threatening to behave in a manner in which the Organiser reasonably considers to be objectionable or disruptive to the event.
Contacts:
Event operations manager: Geoff Shipgood-Hunt
GShipgood-Hunt@ttgmedia.com
Head of luxury: April Hutchinson
AHutchinson@ttgmedia.com
Head of sales: Viviana Quattrocchi
VQuattrocchi@ttgmedia.com
WARNING: Unsolicited marketing communications
It is increasingly commonplace that customers of trade shows are being targeted by companies claiming to supply exhibitor/visitor/participant lists and details relating to the event at a cost. Be vigilant – this data is almost always fraudulent. If you receive any such unsolicited offers, please do not respond unless you have checked with us first.
TTG Media will never sell or pass your data to any third party without your permission.
