Consumer protection

Govt quashes travel's hopes of unified protection regime

Travel industry warned to brace for regulatory strain this year

'Travel mustn't let government set the agenda for reform'

The Big Question: Should agents start charging for their time?

Iata urges CAA to drop plans for segregation of funds from Atol reforms

High consumer expectations likely to drive spike in legal claims

'Lack of clarity': Abta questions CAA's rationale for Atol reform

The Big Question: Is it time to reform the Atol scheme?

New Crystal Cruises owner offers credit to those impacted by collapse

Which? calls for package travel protections to be retained

Hays Travel unveils new payment system to combat bogus bookings

Which? blasts OTAs over price hikes for flight extras

‘Atol reform is about more than just stability – it's about faith in travel’

Trailfinders criticises Atol reform 'delays and inertia'

Why the latest Atol reform ideas have industry experts split

Abta reconvening financial protection focus groups after Atol update

CAA puts agents’ pipeline money protection reform on hold

Atol protection cost ‘could reach £15pp’, CAA proposes

Atol reformers favour ‘hybrid’ protection model, report confirms

Let the CAA ‘clamp down’ on airlines, Which? urges govt

Brussels urged to back scheduled airline failure protection

Ryanair backs down in long-running compensation dispute

Aviation minister: ‘There’s no clear answer on Atol’

CAA seeks views on how it should oversee the industry