Management

Riviera, Travel Counsellors, Abta: this week's travel trade people moves

Moves this week see Travel Counsellors bring in a new corporate travel manager, while Abta has named a board member. Elsewhere, Fred Olsen Cruise Lines has created a new head of procurement role

Carrier, InteleTravel, Travel Counsellors: this week's travel trade people moves

Moves this week see Carrier take on a new product lead, while InteleTravel has shaken up its UK team. Elsewhere, Travel Counsellors has expanded its business development unit

How to market a small travel agency on a budget

Marketing your agency doesn’t need to feel like a minefield, says travel business expert Jason Palmer

Former travel boss launches coaching for SME execs experiencing loneliness

Penston’s practice is set up to help senior executives manage loneliness and develop a clearer visions for their organisation

Intele agents' 'thirst to learn' driving homeworking giant to £200m sales target

President James Ferrara and UK managing director Tricia Handley-Hughes talk to TTG about everything InteleTravel, from the secret behind their success to what’s coming in 2025

Knightsbridge Circle’s new boss shares top priority ahead of expansion

Industry veteran Hannah Westaway joined the luxury concierge company in September

‘Apprenticeships are a second chance and vital to us,' says Dame Irene Hays

Dame Irene Hays tells BBC Radio 4 programme how important apprentices are to the business and remembers the pandemic and Thomas Cook acquisition

Global Travel Collection launches ‘time-saving’ social media programme for agents

The platform is designed to help the group’s advisors boost their social media content and find more leads

Simon Jeffries joins Elegant Resorts after Carrier departure

The travel industry veteran brings nearly 30 years of experience to the luxury tour operator.

How to make the most of CRM to boost bookings and client satisfaction

Investing in customer relationship management systems can greatly benefit agents and clients alike.

Sandals chief to take over at HX in management reshuffle

HX, formerly Hurtigruten Expeditions, has appointed a former Sandals Resorts boss as its new chief executive

Barrhead Travel parent promotes agency's president Jacqueline Dobson

Internova Travel Group boss J.D. O’Hara praised Dobson for her efforts helping Barrhead achieve ’new levels of success’

Crystal promotes Stephen Joyner following Andy Magowan's exit

The ultra-luxury cruise line has also localised reservations teams in different international markets in recent weeks as part of its efforts to provide more trade support

Dondra Ritzenthaler: 'When I started out in travel I never thought I would be a CEO'

Celebrity Cruises’ former senior vice-president of sales announced she was ’retiring’ last year before Azamara contacted her with an offer she couldn’t turn down

Simpson Travel secures additional funding to grow Med programme

The funding will be used to ’expand capacity’ across Simpson’s existing Mediterranean programme

How three senior travel leaders learned to stop 'trying to have it all'

During an emotional and thought-provoking break-out session at the 2024 Advantage conference, Celebrity Cruises’ Claire Stirrup, Royal Caribbean’s Ben Bouldin and Meon Valley Travel’s James Beagrie shared their career ups and downs and how they found balance

Transfer firm seeks to capitalise on trade growth with new hire

Suntransfers has appointed Giorgio Valenti as its newest head of sales for southern Europe

Tourism Australia names Flight Centre's Andrew Boxall as new UK boss

Tourism Australia has confirmed Flight Centre executive Andrew Boxall will run its UK office from July following the departure of Sally Cope after six years

Jules Verne to up trade focus with two new senior leadership roles

Escorted touring specialist Jules Verne has signalled a further focus on trade sales with a reshuffle of two key roles

Travel's gender pay gap ‘almost solely’ down to disparities for highest-paid roles

C&M Travel Recruitment research reveals pay parity for men and women at most industry levels except the very top, where men still take most roles

How to successfully onboard new recruits from outside of travel

Taking on staff who are new to the industry can open up a wide pool of talent but how do managers train these recruits to deliver the required standards of service?

Abta sustainable travel conference to explore social and environmental successes and challenges

The full-day Abta event in London on 15 May will give delegates insights into the success and challenges that travel businesses have faced in ensuring growth that benefits communities and the environment

Brand USA reveals new president and chief executive

NYC Tourism + Conventions chief Fred Dixon to take up top role at Brand USA

'We make sure they feel supported': Global Travel Collection on helping agents flourish

Global Collection Travel UK’s vice president Francesca Mendola reveals how she helped to overhaul the brand during the pandemic