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Technology

New luxury rental bookings platform launches for agents
Onee Luxury Travel, a new B2B bookings platform, gives agents the chance to connect with property managers and secure elite escapes for high-spending clients
Google launches free hotel booking links
Hotels and travel companies can promote booking links through organic search
Star Alliance airlines hit by data security breach
Airline systems provider Sita has suffered a “highly sophisticated” cyberattack
Airbnb performs ‘better than expected’ despite massive loss
Sales picked up at the end of 2020 for accommodation platform
Amadeus to distribute NDC content from BA to agents
Agents will be able to search, compare, book and service NDC content via a single platform as part of a new partnership with BA parent IAG
Webinar: How to improve customer service with Vamoos
Highlighting the new Vamoos features and latest developments, this TTG webinar looks at how the travel app can help agents and operators improve their customer service
British Airways expands trial of travel health app
Carrier will allow passengers to use VeriFLY app on all inbound international flights
Demand to 'remain weak' until restrictions lifted – On the Beach
Online travel firm is no longer selling holidays departing before May 2021
British Airways to trial mobile health passport app
Carrier will offer VeriFLY app service on flights from London to the US from next week
Interview: ‘We want to create a Fosun lifestyle’
Fosun Tourism Group’s chairman, executive director and chief executive Jim Qian talks to TTG about the company’s plans
Industry needs to restore ‘damaged’ consumer trust
Rebuilding trust with customers after the refund delays crisis will be crucial
Travel app Vacaay opens London office with Air at helm
James Air to head Vacaay’s UK expansion drive
Chris Oakes joins 'travel solutions' firm
Oakes was most recently at Faremine
'Typical booking times and trip lengths are shifting dramatically'

A quick look at the data from online search engines and OTAs revealed an ongoing appetite for travel both home and abroad. 

But in an already tumultuous year for global travel, how will traveller behaviour continue to change as the year reaches its close?

As of September 2020, 63% of the world’s population can access the internet, and taking note of their digital behaviours can tell us a lot.  

WTTC and World Economic Forum to work together to ‘restart’ travel
Two groups will partner on creating common digital standards to verify health status
Advantage campaign to focus on ‘Rise of the Travel Agent’
Consortium’s turn-of-year initiative will feature four mini-campaigns
‘Confusing’ travel rules putting off UK consumers
Skyscanner survey shows need for “transparent and detailed” information
Abta launches chargeback and cybersecurity helplines
Additional phone support made available to members from Abta partners
Webinar to 'demystify' rapid Covid testing processes
Agents offered chance to gain clarity on rapid testing by tuning into online session
New flight review app inspired by will.i.am tweet launches
New FareUpThere app will give loyalty points for reviews
Live chat provider courts trade with discount offer
Yomdel aims to "take the heavy lifting out" of customer service interactions
Princess: 'Onboard tech puts us in unique position for restart'
Line’s OceanMedallion platform "makes it easier to meet current challenges", says UK chief Tony Roberts
Technology 'key to boosting consumer confidence', study finds
An increase in the industry’s use of tech would make people more confident to travel next year, according to research by Amadeus
New hotel platform targets UK travel agents
Roibos technology allows hotels to sell directly to the trade