How did you get into the role of tour manager?
I used to work as a contractor for Harrod’s, working with Italian clients, and then my partner at the time saw an advert in the local paper for Riviera and it went from there.
On my very first tour I was in Rome and they had a power cut. I was thrown in at the deep end as we had customers all over the place, but I really enjoyed it. After that I went into different areas of Italy and was in Sorrento for a few years. I’ve worked for Riviera for around 19 years now.
