Speaking during Abta Travel Matters on 22 June, Andrew Flintham said the mixed messages from ministers and lack of government support “had to stop”.
“Words like unprecedented and phrases ‘the greatest crisis we’ve ever faced’ were used in March 2020,” he told delegates. “And as I stand here, on the 22 June 2021 they feel as relevant today as they did then. And it didn’t have to be that way.