Frankhauser, who has reportedly been appointed chair of German travel firm itravel, was at the helm of Thomas Cook Group when it collapsed four years ago
Lee Ainsworth will take up the newly created position of head of operations for The Advantage Travel Partnership and Mark Pullen has been appointed trading and operations manager for Advantage Holidays
Simon Applebaum, managing director of Gold Medal, said despite the firm increasing staff numbers in its call centres, rehiring experienced workers is proving an issue
The moves come under the management of Sarah-Jane Jacobs, who was also recently promoted from UK contact centre manager to UK & Europe senior contact centre manager