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High street

'Agents have to work harder to show Google their content is truly valuable – here's how'
Google’s algorithm change means agents have to work harder to show the search engine that their content is truly valuable, writes We Are Llama’s Mags Sikora for TTG
How to successfully onboard new recruits from outside of travel
Taking on staff who are new to the industry can open up a wide pool of talent but how do managers train these recruits to deliver the required standards of service?
Agency owner to bring down curtain on 112-year-old travel business
Owner Marie Grenham’s decision means the agency will close for good on 31 December this year
Prestige Travel hires agent Tracey Bates to sales team after record March
Operator brings in Australia and New Zealand specialist Bates after ‘record-breaking’ March sales
Hays Travel's tour op hits string of wave targets following relaunch
The targets were around support offered to agents, bookings and cruise launches at Vista, which serves Hays Travel agents
UK's largest OTA adds more than one million seats to its Atol
Loveholidays has cemented its position as the UK’s biggest OTA and third-largest Atol-holder with a big leap in licensed capacity added during the spring renewal period
TravelCorp Midlands branches join new consortium
Five of the group’s six agencies have joined The Travel Network Group’s Worldchoice proposition
AmaWaterways shifts to flight-inclusive pricing following agent feedback
AmaWaterways will offer UK guests flight-inclusive pricing as well as cruise-only options in response to agents’ wishes
‘Clear shift’ towards spring getaways, says Barrhead Travel boss
President Jacqueline Dobson noted how passenger numbers at the travel agency giant had jumped 20% over Easter year-on-year
From Tenerife to Bora Bora: my day with Barrhead at the height of peaks
TTG went Back to the Floor with Barrhead Travel in Glasgow’s Silverburn store to join the agency’s senior team for a taste of life on the travel agent frontline on the busiest day of Peaks 2024
Dame Irene Hays: 'A second peaks? We're aiming for a high plateau!'
Hays Travel’s bosses share their market outlook, with Dame Irene Hays predicting a much-anticipated ’second peaks’ will now come in the spring
Jet2 boss rules out Gatwick launch and says no more new bases after Bournemouth
Steve Heapy has signalled an end to Jet2’s expansion into new UK bases following the announcement of a move into Bournemouth airport in 2025
London agency to leave the high street after 25 'wonderful' years
Travel Matters founder Karen Simmonds told TTG her decision to transition to a remote model came in response to a decrease in footfall, as well as changing working patterns
Colombia selling guide launches as second in TTG series
Discover a comprehensive flights guide; information on the best time to travel and what’s on; maps and suggested itineraries; essential information; and marketing tools and tips from experts.
Luxury agency reveals secrets to creating a successful sales day on a budget
Hertfordshire agency Beaver Travel took over the neighbouring estate agents on a Sunday for a hit event
Gold Medal Mega Fam trip set to return after four-year break
Covid travel restrictions meant that dnata’s B2B brand Gold Medal was forced to pull its last Mega Fam in 2020
P&O Cruises reveals how agents can bag their place at the Bafta Television Awards
The cruise line is giving away 25 pairs of tickets to Shine Rewards Club members through a social media competition
Why Hays Travel is confidently pinning its hopes on 'a year of two peaks'
The year of two peaks was the central theme of Hays Travel Independence Group’s UK conference in Leeds, where messages of dialling back on discounting and dialling up on cruise were delivered to the member audience
How can agents plan ahead to ride out the next inevitable crisis?
We Are Llama’s Phil Bloomfield looks at how industry marketers in the industry can face up to – and get ahead of – the inevitable unpredictability that travel faces
Si Morris-Green to step up at Classic Collection as Andy Freeth departs
Trade specialist set to lose its chief executive and product and commercial boss in wholesale changes at the top
Carrier hails agents for their support in driving operator's best ever year
The tour operator held its annual recognition event at BAFTA, where it thanked agents for their support
TTG Luxury award winner's cruise sector diversity project moves to next level
Founder of The Compass Project Edwina Lonsdale is preparing to add a Southampton school into the project
Agents reap rewards of strong demand amid stiff competition – at least for now
After peaks continued well into February, there’s no doubt 2024 has got off to a strong start – but could over-capacity dampen the feelgood factor?
SPL Villas expands trade team and secures distribution with Hays and ITE
SPL Villas has secured distribution with Hays and Independent Travel Experts and added another member to its trade team