High street

Low pay is prompting agents to consider leaving the travel industry

A TTG survey has looked into the travel industry’s state of pay to reveal that more than a third of professionals are considering an alternative career as their pay is too low

‘We must keep on increasing our wages to secure talent’

C&M Travel Recruitment managing director Barbara Kolosinska on why the travel industry needs to increase salaries if it wants to create any kind of talent pipeline for the industry for future years.

Royal boss hails agents as he unveils cruise giant's ‘obsession’

Jason Liberty, Royal Caribbean Group’s president, said the company was leveraging its three brands to narrow the gap with land-based holidays

Ama's UK boss outlines the levers he pulls to drive trade bookings

The line’s managing director Jamie Loizou insists lines must talk about the experiences on offer to increase the sector’s customer database

‘Be like Bev and Trev and build your businesses on stone, not sticks and straw’

Once upon a time, Bev and Trev ran a travel agency. When a global pandemic hit, they rolled up their sleeves and worked all hours to look after their customers – this is their story

Should agents have a share of the TV ad spotlight with supplier partners?

Should travel brands include travel agents in their calls to action among their advertising? Heath Heise from We are Llama takes a look at the benefits and drawbacks

Peaks so far: trade hopes for new records as UK consumers get into holiday mode

Despite the gloomy British weather, many agents and operators have recorded their best-ever January sales – and expect that trend to continue

Westoe Travel co-owner pays tribute to wife as agency celebrates 35th anniversary

Graeme and Joan Brett opened Westoe Travel in a newsagents where Graeme’s mum Olive and dad Stan also worked in South Shields in 1989 – and the agency has gone from strength to strength ever since

Jet2holidays launches £10 per booking January payday incentive for agents

Payout for agents will apply to all summer 2024 bookings made by the end of the month

Extra ex-UK capacity fuelling ‘astonishing’ wave period for agents

Cruise specialists are reporting higher sales so far this year compared with January 2023, aided by more cruise options departing the UK

Jet2 chief Steve Heapy to address SPAA dinner next month

Jet2.com and Jet2holidays boss Heapy will be joined at the event by chief executive of the Scottish Chambers of Commerce, Dr Liz Cameron CBE

Barrhead weathers Storm Isha to secure third consecutive record-breaking weekend

‘With payday on the horizon, we’re predicting a busy weekend with a real buzz across our network,’ said president Jacqueline Dobson after Storm Isha failed to dampen clients’ enthusiasm to book

Irene Hays confident of another strong year despite ‘flattering’ financials

Dame Irene Hays is hopeful of another strong year after Hays Travel’s exceptional performance was born out in its recent accounts, not to mention several turn-of-year record sales sales, albeit fuelled by strong pent-up travel demand

Travel agent closes ‘dream’ shop after a year but reaps rewards by returning to homeworking

Marshall Travel shut its doors less than a year after opening but, says Geraldine Marshall, by returning to homeworking she has already smashed January 2024 targets

Dame Irene and Hays senior leaders return to the shop floor for peaks

Dame Irene said getting back into Hays’ branches during the busiest period of the year would help the independent’s management team gather direct feedback from clients

Hays Travel reaps rewards of post-Covid rebound with £52 million profit

Hays Travel annual results confirms return of demand for travel in 2022/23 with a big increase in turnover and profits

Tui to host nearly 200 agents across 14 fam trips this year

The programme will feature 14 trips over the course of the year, including a stay onboard a Marella Cruise and a skiing trip

Travel Counsellors, Advantage and Barrhead hail record sales

Travel Counsellors and Advantage Travel Partnership spell out record peaks sales mid-way through January

Hays Travel reports second weekend of record sales

The agency has said Saturday (13 January) was the best trading day in its 43-year history, with branches reporting long queues outside shops

Jet2holidays trade sales chief: ‘Customers will demand more value for money in 2024’

Jet2holidays’ trade chief gives TTG his forecast for the year ahead while sharing why agents should book with him and not his competitors

Celebrity Cruises to push premium message to trade in new programme

The line will launch a new marketing educational programme for trade marketers working at cruise-selling agencies later this month

Flood-hit agencies report mixed sales performance following ‘back-to-back’ storms

Just as agencies were putting the finishes touches to their peaks plans, the country was hit by two storms in the space of a few days

Hays Travel acquires Holiday with Us

Hays acquisition marks the first of 2024 following on from Just Go Travel and Travel House last year.

Cruise sales surprise boosts Hays Travel’s ‘record-breaking’ Sunshine Saturday

Hays Travel completes a record-breaking day of sales in the first Saturday of 2024 with cruise bookings significantly up on the previous year