Atol

Big fall in Atol renewals, latest figures show

New CAA figures show a quarter of March renewals still incomplete

Atol security 'risks pushing businesses over the edge'

‘Everyone is asking for cash security now; merchant acquirers want it up front, even financial failure insurers – now we’ve got the CAA asking for it’

Atol protection for RCNs extended to 30 April

Air Travel Trust makes decision to extend protection for another month

Abta extends refund credit note policy

New RCNs, valid up to and including 31 January 2022, will be able to be issued until end of April

'Scrap refund credit notes', says On the Beach

‘Extending the refund credit note deadline only kicks the can down the road – these vouchers are not in the best interests of consumers,’ says the OTA’s chief executive Simon Cooper

Ski and chalet specialist ceases trading

Silver Ski Holidays had been operating to the French Alps for more than 25 years

Coastal cruise specialist agent ceases trading

Firm acted as agent for ship previously used by Royal Family

CAA 'learns lessons' from handling of refunds crisis

Authority is seeking new powers to enforce ’timely’ payment of refunds

Brexit locks Irish agents out of Northern Ireland departures

Agents in Republic of Ireland seek ways of selling Belfast departures after financial protection becomes invalid following Brexit

Abta extends credit note regime to end of September

Association hopes move will ease pressure on members and help support consumer confidence

Atol protection for Refund Credit Notes to be extended

CAA confirms another two months of consumer guarantees for RCNs

PTS appoints Elman Wall as independent trustees

Move comes as demand for trust accounting increases within travel industry

Abta to push for new extension to RCN financial protection

Association says lockdown uncertainty means Atol protection for refund credit notes should be extended again

Package holiday sales to soar following Oxford vaccine boost

TravelSupermarket forecasts dramatic increase in people looking for added consumer protection after being stung earlier this year

What all this talk of 'ringfencing' means for travel

Abta’s John de Vial reflects on the financial protection landscape in travel following the Covid refund crisis

Major OTA to return more than £7m in outstanding refunds

Competition and Markets Authority secures undertakings from firm to refund in excess of 9,000 customers

Which? research finds packages cheaper than DIY bookings

It also found packages offer ‘much greater protection if a trip is affected by coronavirus or other disruption’

£35m cash in Air Travel Trust fund, CAA accounts show

Trustees said they anticipated government financial support should remaining resources be insufficient to meet the demands of the ATT

TTNG's Nicky Deadman joins Protected Trust Services

Deadman appointed to newly created member support and development manager role

Accountant urges Atol holders to revisit CBIL funding

"The CAA wants to see a sustainable liquidity profile for travel businesses, which isn’t easy to do when you have no income coming in"

CAA warned of Atol holder 'paralysis by analysis'

"Having to continually engage with the CAA during these circuit breakers is very taxing"

Photi: Abta bond renewals ‘remain a bloodbath’

He suggested travel firms will have little choice but to operate trust models in the future

Travel firms withholding £1bn+ in refunds – Which?

Consumer watchdog calls on government to introduce a ’travel guarantee fund’ to help package providers fulfil their refund obligations to customers

CAA to extend RCN protection to 31 December

Refund credit notes issued before the end of 2020 will have Atol protection