Teletext Holidays looks set to be spared court action after signing undertakings with the Competition and Markets Authority (CMA) pledging to finish paying back all £7 million owed to customers in Covid refunds by the end of August.
The CMA opened an investigation into Teletext and sister operator Alpharooms.com in February after hundreds complained to the watchdog that they weren’t receiving refunds within 14 days for package trips cancelled owing to the pandemic.
Towards the end of April, after a warning in March, the CMA threatened to take Teletext and Alpharooms parent Truly Holdings Ltd to court over the millions of pounds it still owed customers.
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