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'More than one-third of Brits say they will avoid travel to Europe if three-hour delays persist'

News
Katherine Masters
9 June 2026

New research from the World Travel & Tourism Council (WTTC) has highlighted the potential impact of prolonged border delays linked to the rollout of Europe’s Entry/Exit System (EES). 

Amsterdam airport queues
iStock mikeuk

Since Europe's digital Entry/Exit System was introduced earlier this year, travellers have been experiencing significant border bottlenecks

A survey of more than 2,500 travellers from the UK, US, Canada and Australia found that if travellers regularly faced border waits of three to four hours when entering the Schengen Area of Europe, around one-third would be much less likely to travel there, or would choose not to visit at all.

The vice-president for Europe at the International Air Transport Association (IATA), Rafael Schvartzman has just told the IATA's general meeting in Brazil that there was a hard risk of challenging wait times this summer. The Times reports he said: “We are talking about expectations of three, four, five, six hours, which is unacceptable.”