The CMA has now written to Teletext to set out its concerns that the company is in breach of the Package Travel Regulations.
“The CMA has also set out its expectations regarding how the company should now comply with its obligations,” the authority said.
Teletext has been given the opportunity to avoid any potential court action by signing formal commitments – known as “undertakings” – to refund affected consumers as soon as possible
Teletext Holidays is the trading name of Truly Travel Limited, a subsidiary of Truly Holdings Limited.
