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Abta extends refund credit note policy

Atol
James Chapple
25 March 2021

Abta has further extended its refund credit note (RCN) policy following a review.

It comes as consumers rein in discretionary spending as the cost of living soars

Companies will be able to issue new financially protected, Abta-guaranteed RCNs through to the end of April. The deadline had previously been the end of March.


New credit notes, meanwhile, will be valid up to and including 31 January 2022. Validity had previously been due to run through to 30 September.

Any Abta members previously granted permission to issue RCNs valid up to 30 September do not need to apply again to extend validity through to the end of next January.