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Hays Travel

Cherie Richards
Hays Travel promotes Cherie Richards to newly-created role
Hays Travel gives Cherie Richards an expanded brief and new job title
Hays North West managing director Don Bircham
Hays Travel acquires North West and Wales franchise partner Just Go Travel
Dame Irene Hays pays tribute to ‘true entrepreneur’ Don Bircham, who will sell all but one of his 46 agencies to franchise partner of some 20 years Hays Travel
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Ross Fagan joins Hays Tour Operating as trade engagement partner
Fagan will focus on increasing HTOL’s visibility, and engaging agent partners across the wider network, including Hays franchisees and its independence group members
Marson revealed IG Group membership has grown by 9% since March (Credit: Hays Travel / Hays IG Group)
Hays IG welcomes three new members and plots further expansion
The new members join more than 100 other independent travel companies in the Hays Travel consortia
Ryan Irving, Hays
The agent running 100km around Antigua on his first-ever long-haul trip
Ryan Irving will be going on his first long-haul trip when he takes on the Island Run challenge in October
Jonathon Woodall
Hays Travel apprentices praised in latest Ofsted report
Ofsted highlighted Hays Travel’s “very supportive and highly inclusive culture”, promoted by leaders and managers across all apprenticeship programmes
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Hays Travel's apprenticeship scheme scoops diversity and inclusion award
The agency’s onboarding strategy has been named Diversity and Inclusion Programme of the Year at the North East Apprenticeship Awards
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Hays Travel names Lisa McAuley director of strategy
Dame Irene Hays said McAuley had been working in a non-exec role for the past 19 months
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Hays Travel among the country’s top apprenticeship employers
The travel agency welcomed the news with chief operating officer Jonathon Woodall–Johnston saying the apprenticeship programme was at the company’s heart
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Hays focuses on client loyalty with customer service partnerships
Dame Irene Hays said the company was committed to “delivering an excellent customer service experience every time.”
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Hays pledges support for IG members hit by SABS system shutdown
It comes after SABS announced plans to remove and discontinue support for its Quantum and older Traveller platform
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Hays Travel's Stuart Simmons joins dnata as head of trade partnerships
Simmons will work across all four of the group’s brands – Gold Medal, Pure Luxury, Cruise Plus and Incredible Journeys
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Hays Travel branch to ‘open’ on Coronation Street
The new branch will appear later this year
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Dame Irene Hays appointed High Sheriff of Tyne and Wear
Hays Travel boss told dignitaries she was looking forward to meeting “many of those who give their time for the benefit of others”
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Tempted to become a Hays homeworker? Here’s why
Cherie Richards, Hays Travel’s homeworking recruitment and business development lead, tells Madeleine Barber why being a Hays homeworker is a better business choice
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Hays Travel appoints Louise Winter to ancillary sales role
Winter was most recently regional sales manager for Midcounties Co-op, a position she held for more than 15 years
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Hays Travel hails success of regional charters to the Caribbean
Three of Hays’ five 2024 charters are already sold out, with six lined up for 2025
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Hays Travel unveils new payment system to combat bogus bookings
Chief operating officer Jonathon Woodall-Johnston said the new system will prevent chargebacks by doing all address checking at the point of sale
Jonathon Woodall
Hays chief urges IG members to cut out rounding discounts
Woodall-Johnston, who has been chief operating officer since November 2020, reassured members their customers were unlikely to walk away if they stripped back small discounts
Irene Hays: Huge opportunities ahead for agents as Brits keep spending on holidays
Irene Hays: Huge opportunities ahead for agents as Brits keep spending on holidays
Hays Travel owner and chair Dame Irene Hays told Hays IG members to focus on profitable markets as wealthier Britons continue to splash money on holidays
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Hays Travel appoints Andrew Pickering to new marketing role
Pickering will be responsible for growing partnerships with tourist boards for long-haul and short-haul destinations
Agency seeks partners to distribute Turkey and Syria earthquake aid
Hays Travel Bexleyheath is looking for help getting goods donated to the agency’s Turkey and Syria earthquake appeal to the people that need it
Beccy Rayner is Hays Travel's head of foreign exchange field sales
Hays Travel to offer foreign exchange home delivery
Independent says move underlines Hays’ focus on forex as a ’strategic priority’
Hays North West managing director Don Bircham with the team at Hays NW's Huyton branch
Hays North West bosses hail shop floor 'buzz' as sales peak
MD Don Bircham among several senior figures to head back to the shop floor at the weekend, with sales reaching record levels