Five Hays Travel’s branch managers - including a 2023 Travel Industry Awards by TTG winner - took to the stage at the agency’s recent conference in the Algarve to share their experiences and learnings of what makes great customer service.
With a combined 130 years experience in the industry, these managers shared with their peers their tips on how to keep clients coming back, the tools to ensure they continue to develop knowledge, and how they use their best assets, including their own personality, to ensure their customers are clients are for life.
