For Hays Travel’s Hayley Gadd, named Manager of the Year at the Travel Industry Awards by TTG last month, her own advice couldn’t ring truer this past year. Alongside a number of major achievements for her team in Weymouth, the agency has faced a series of deeply challenging personal circumstances.
“We’ve had member of the team lose her husband this year, while another had a heart attack. One lost her boyfriend to suicide, and we had a member of staff become a single mum to two young children – we’ve had to take care of each other,” Gadd tells TTG.
