Skills

High-net-worth travellers’ top frustrations when booking accommodation revealed

Itinerary clashes and sold-out rooms are just two of the pet peeves facing today’s luxury travellers

Seven ways luxury travellers are avoiding overspending, and how to broach them

High-net-worth individuals are becoming increasingly discerning as luxury travel prices continue to rise.

‘Booking windows are shortening’ – and other luxury travel myths debunked

Virtuoso has unveiled a number of key insights into the reality of luxury travel bookings for 2026

Agents share top priorities when choosing suppliers

Having access to the best contacts at a tour operator is among the most crucial factors when deciding who to work with, travel advisors shared during the finale lunch for Pure Luxury: The Masterclass.

‘They asked me to track down an 80s sports star!’: agents reveal their clients’ most outlandish demands

From reunions with 80s cricket stars to international baby formula deliveries, the sky’s the limit when it comes to what agents will do for their clients – three top agents share some of their most remarkable asks with TTG

Luxury agent reveals £7 airport add-on that can ‘make or break’ a trip

Donna Bidwell says she will be telling all clients to make this investment after a stressful airport experience.

'Old school' agent pivots with new lifestyle venture to meet clients' evolving expectations

Jesse Sharp’s Celsius London will offer a wide range of lifestyle management services as luxury travellers’ expectations evolve.

Bookings over £100,000 ‘nearly always’ from these professions

A third of these high-net-worth clients had also made a major business move.

Top agencies reveal secrets to rewarding referrals as loyalty schemes rise

Is there a magic solution to keeping clients loyal, treating them well and winning new referrals? Personalising the approach is key.

10 new ways to sell Italy to luxury travellers this year

Visitors to Italy are looking beyond Venice, and Rome and Amalfi Coast to explore lesser-known destinations.

Why agents should stop relying on referrals, and four other business tips from a marketing expert

David Nickel, founder of marketing agency Jadewolf, shares the five biggest mistakes agents make when promoting their businesses – and how to fix them

Growth in pay for 'standard' travel jobs failing to keep pace with higher earning roles

’Wages for these positions need to at least match the rate of inflation or our industry risks missing out on top graduates who could otherwise have a long and fulfilling career within travel,’ warns C&M Travel Recruitment chief Barbara Kolosinska

‘Let independents decide their suppliers,’ urges agency with 100% commission promise

A new host agency, Independents – Powered by Azure, has criticised restrictive contracts that limit the potential of advisors’ earnings.

Luxury agent launches ‘transformational’ service for clients after ‘lowest’ point

Having overcome a number of challenges in her own life, Travl.Love founder Nadine Brady now wants to help others reach their personal and professional potential.

Designer Travel Academy graduates hit £1 million in sales

The four luxury travel advisors collectively reached the impressive figure despite being new to the industry.

Luxury agency reveals ‘off the charts’ response after client appreciation event

Elite Travel Boutique is already reaping the benefits of hosting an exclusive lunch for its top customers

Once they saved lives, now they sell dreams – meet the emergency workers who have become travel agents

Andy Flynn, Lee Collier and Wendy Dunford share with TTG the stories behind their switches from years of frontline service... to frontline travel sales

High-end homestay brand launches time-saving tool for luxury travel advisors

Onefinestay will give the 30,000 advisors it works with around the world exclusive access to its new booking portal.

Designer Travel lands hat-trick of Best Workplaces in Travel awards

Agency named best large company at Monday’s ceremony, and was also honoured for its commitment to employees’ happiness and performance

Johan Lundgren, Carrier and Mercury Holidays: all the latest travel trade people moves

Moves this week see Johan Lundgren return to a former workplace, while two operators have promoted internally to fill vacancies

Agency launches guide to warn clients after concerns over travel scams

Designer Travel has launched a lengthy manual for customers on travel security after falling victim to a fraudulent enquiry.

TTG seeks agent applications for new LGBT+ travel training programme

TTG has teamed up with Intrepid Travel and Virgin Atlantic to train up five travel agents and appoint them TTG LGBT+ Travel Ambassadors

InteleTravel, Celestyal, G Adventures: all the latest travel trade people moves

Moves this week see InteleTravel ’complete’ its expansion for the year, while Lindblad Expeditions has set up its first-ever UK travel advisory board

Luxury travel boss warns AI misuse would be ‘outrage to luxury’

Little Emperors founder Rebecca Masri says AI has benefitted the luxury travel business, but vows it will never replace its human advisors.