Details revealed in TTG’s Top 50 Insight report this year showed loyalty schemes are on the rise, with 38% of finalists offering them, up from 29% last year. Among luxury agencies however, opinion seems split on how official to make “thank you” perks – but many do have plans in place.
Two years ago, Designer Travel introduced an app to formalise its referral rewards which the agency says is based on “Quidco-style” cash-back systems.
Clients can earn £10 for every £1,000 spent on their travels, which can be redeemed as cash, a charity donation or a future holiday discount; most choose the latter.