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Luxury agents share red flags for a time-wasting client
From price matching to upgrade demands, these are luxury advisors’ biggest turn-offs when dealing with potential customers.
Exsus names top agents for 2025 as trade sales continue to boom
The luxury tour operator hosted its annual Travel Agent Awards ceremony in London on Friday, marking the fifth edition of the celebratory event. 
Carrier unveils plans for accreditation of ‘authentic’ agents at second annual retreat
The luxury operator shared more details on the accreditation programme at its annual retreat earlier this week.
The seven habits of high-net-worth clients that agents need to know for 2025
Carrier has shared original data on its bookings over £100,000, offering key insights into who these high spenders are – and what they want from their travel advisor.
Designer Travel to celebrate record-breaking year at Abu Dhabi conference
The luxury homeworking agency is welcoming more than 100 of its top-selling advisors in Abu Dhabi
Agents – if something goes wrong, are you ready for when the spotlight falls on you?
As a travel agent, have you ever wondered about your responsibilities when something goes wrong for a customer on holiday? Or for that matter, one of your staff members on a fam?
Tour operator eases disabled clients’ safari ‘fear factor’ with simple tweak
Enable Holidays says the couple, who had dreamt of going on safari for years, has since gone on to book four more trips with the accessible tour operator.
Four dos and don'ts to avoid carelessness when promoting your green credentials
Sustainability strategist Rachel McCaffrey, a member of the We Are Llama travel marketing collective, explores how agents can keep their sustainability marketing the right side of regulations
Inside the luxurious Ibiza hotel for clients who want to party hard – and relax harder
Steps away from the nightlife, Ibiza Gran Hotel provides a luxury retreat for guests who’d rather leave the party at the club
InteleTravel, Crystal Cruises and Tui: all the latest travel trade people moves
Moves this week include InteleTravel recruiting Advantage Travel Partnership’s Kelly Cookes, while Carnival Cruise Line’s former international sales director Luke Smith has joined an ultra-luxury cruise line
Travel and tourism brands told time has come to appoint 'an excite and delight director' 
ITT conference hears it is no longer enough for travel and tourism businesses just to deliver on people’s expectations, they must go beyond them
Agent launches platform to revolutionise hotel image access for luxury advisors

A luxury travel designer has launched a new website for agents to access hotel marketing tools, after noticing a gap in the market for a more efficient way of sourcing visual content. 

 

Speaking to TTG Luxury, Emma Squire revealed she was inspired to start the company following years of battling “clunky systems” for content sharing. 

Cumbria Travel bids farewell to agent retiring after 38 years
Baxter joined the travel industry in 1987 as an AT Mays travel assistant before joining Thomas Cook, where she worked for 33 years
TTG 30 Under 30 to host fundraising pub quiz and live music night
The 2024/25 cohort will be raising money for the Marie Curie cancer care charity in support of Virgin Voyages business development manager Layla Davies, whose mum passed away in October from the disease
‘Accessibility is seen as a hassle’ – now one country is on a mission to drive change
Paralympian Ade Adepitan says too many in travel believe customers with accessibility needs “means extra work”
Tui promotes Jill Cunningham to lead on third-party and retail sales
Cunningham joined Tui, then Thomson, in 2003 as a holiday rep in Greece and has held a variety of roles since then, including spells as a business development manager and as commercial relations general manager
Tui, Riviera Travel, MSC Cruises: all the latest travel trade people moves
Moves this week include Attraction World Group chief financial officer Joe Hyland taking the top job, while MSC Cruises hires former Balkan Holidays RSM Natasha Smith
Top London hotel to give agents commission within 24 hours of guest departure
Agents often have to wait between 30 and 60 days to make money from their bookings.
Inside the ultra-luxury Moroccan riad your clients need to know about
A new riad in Marrakech could act as the catalyst for suggesting clients take a very special and stylish short break to this most vibrant of cities.
Agent cautions others against becoming too reliant on 'shouty' Facebook
Thorne Travel’s Shona Thorne talked TTG through her agency’s efforts to diversify their social media output
Agent duo team up to launch 'real, truthful and unfiltered' podcast for the trade
Jake Cullum-Hollins and Becky Walker said Tales of a Travel Agent gives an unfiltered insight into the life of travel agents, offering laughs as well as practical tips on how to help businesses thrive
Iain Powell, Beverley Philpotts, John Wilson: all the latest travel trade people moves
Moves this week include Riviera appointing former Ireland’s Travel Trade Network (ITTN) BDM Carrie Day as its new Ireland country manager while Hurtigruten has promoted Iain Powell to chief commercial officer
The TTG 30 Under 30 star's bid to get girls crunching numbers
TTG 30 Under 30 star Bethany Francis tells TTG how a solo trip across South America helped her get on the path to a successful career at Tui
Industry welcomes new UK-EU agreements on e-gates and youth mobility
Tui said the new ’youth experience’ regime ’could open up hundreds of exciting seasonal overseas job opportunities with Tui for young Brits’