Dame Irene joined the team at Hays’ Teesside Park branch on Wednesday (17 January), meeting customers and helping with daily tasks, while chief operating officer Jonathon Woodall-Johnston spent the day at Hays’ Eltham store.
Director of strategy Lisa McAuley, meanwhile, divided her time between the Meadowhall and Crystal Peaks branches, while retail director Jane Schumm worked at Hays Travel Northwich.
Dame Irene said getting the Hays management team and directors back on the front line would help them identify areas for improvement, and gather information from customers.
