Artificial intelligence (AI)

‘Agents swayed by AI must remember to keep a firm hand on the wheel’

Generative AI opens vistas of opportunity for travel marketers and agents, but caution must be taken before rushing into adopting technology just because others are, writes We Are Llama’s Mags Sikora for TTG

Hays Travel to overhaul 375 branches and make major tech investments

A Hays app is planned for to launch in the spring, while a new WhatsApp platform has "seen tremendous sales"

Hays Travel 'investing in second peaks' for 2024 as consumers hold back spend

UK’s largest independent agency is putting a strong focus on the lates market next year

'There is great opportunity ahead for agents,' says InteleTravel chief

The US-based homeworking group will soon become a billion-dollar business globally, co-founder and president James Ferrara tells TTG

How Inspiretec is helping agents unleash the power of AI

TTG hears how Inspiretec’s new travel booking platform, launching at WTM London today, will streamline the sales process for both agents and tour operators

‘AI will eat the travel industry alive’, tech boss warns sector

Managing director and co-founder of Smartseer Andy Owen Jones’s warning came during the Travel Technology Initiative’s (TTI) summer forum on Wednesday (15 June)

Expedia calls on ChatGPT to help customers plan their trips

The online travel agency (OTA) is integrating artificial intelligence and machine learning across its platform

'AI will have a huge impact on travel', predicts tech boss

Travel Ledger founder Roberto Da Re said operators and online travel agents (OTA) will be able to utilise artificial intelligence to improve the customer experience

Why small firms must invest in travel tech

George Dumitru, chief executive at wbe.travel – a software company specialising in travel systems – gives the inside track on how small businesses can compete with the “big players” in the industry

'Working hand-in-hand with AI will help travel prosper'

Earlier this month, London’s ExCeL hosted World Travel Market. Many of us love to hate running the annual gauntlet of meetings, business updates and catch-ups with industry peers...

WTM 2018: Autonomous vehicles set to drive great change

With autonomous vehicles already being trialled in the USA and set to be on UK roads by 2021, they are no longer the stuff of science fiction. Alex Bainbridge, chief executive of Autoura, explains the scope for opportunities within tourism

How Virtuoso's Incubator start-ups will benefit the travel industry

Virtuoso’s Incubator programme ensures member agencies have access to the best technology in the industry. Five tech start-ups selected for 2018 tell Andrew Doherty how their applications will ultimately benefit travel agents

Trivago acquires AI start-up TripHappy

The hotel comparison site trivago has announced the acquisition of artificial intelligence start-up TripHappy