In depth

Travel Counsellors reveals millennials are becoming its top customers

Travel Counsellors says those aged 29 to 44 are its biggest group of customers, outstripping those of other age groups, as it details half year results and looks ahead to the summer peak

'I made a £41,000 booking in Albert Square – while acting in EastEnders'

From making a booking on the set of EastEnders to meeting Steven Spielberg, Halstead Travel’s Arline Sloan seamlessly mixes her work as a home-based travel agent and extra

Retail legend Mary Portas’s six tips to make business more responsible – and more profitable

Addressing TTG’s Fairer Travel Event, retail guru, broadcaster and co-chair of the Better Business Act campaign Mary Portas OBE set out why kindness, not ball-breaking, should be a part of the creative brief – and why aligning purpose with profit isn’t just business ethics, it’s smart strategy

'AI will soon become a part of every travel transaction, but there's hope yet for humans,' ITT delegates told

The Institute of Travel & Tourism debate, led by travel industry veteran Steve Endacott, argued that travel transactions would always retain some form of human touch

Once they saved lives, now they sell dreams – meet the emergency workers who have become travel agents

Andy Flynn, Lee Collier and Wendy Dunford share with TTG the stories behind their switches from years of frontline service... to frontline travel sales

Jet2 takes aim at younger and less affluent segments to broaden its appeal

Jet2 is contracting cheaper accommodation – including hostels – in a bid to attract younger and less affluent clients, which it says are not its core demographic

12 impactful changes that could make travel more inclusive

TTG’s new Fairer Travel Event brought together changemakers and trailblazers to share their advice

Jet2 sets out near-10% capacity growth and expansion plans into the 2030s

The UK’s largest Atol holder has detailed its aircraft deliveries until the 2030s and firmed its capacity plans for the coming year in a trading update

Virgin Atlantic to remove economy seats in bet on premium travel uplift

Virgin Atlantic will add more premium economy and business class seats on over half its fleet, targeting what it says is higher demand for more comfort

Eight responsible travel tips to help drive real change

Earlier this month, TTG’s new Fairer Travel Event brought together bold and inspiring figures to change the industry

Why agents need to sell this up-and-coming gem of the UK

The UK seaside resort that should be on agents’ radar with new hotels, activities, golf and gourmet distractions aplenty

Gold Medal, Atlas Ocean Voyages, Premier Holidays: all the latest travel trade people moves

Moves this week see Johan Lundgren return to a former workplace, while two operators have promoted internally to fill vacancies

Jet2 pays out record £184.5 million in agent commission as profits soar to new heights

Airline and operator paid out an extra £17.6 million in commission to agents during the 12 months to the end of March 2025 following an uptick in ‘higher margin’ package customers

‘I joined a really wild fam with Intrepid and here's what I learnt’

A little scream from up ahead disturbs the quiet, as a black and yellow tail slithers into the undergrowth.

It’s pitch black, except for our head torches and we have a nervous giggle, there’s something about a night walk that heightens the senses.

We’ve dodged fire ants and scorpions, found frogs who bark like dogs, geckos, and bright green rat snakes. We are on a two-day trek in the heart of Borneo’s rainforest.

High-end homestay brand launches time-saving tool for luxury travel advisors

Onefinestay will give the 30,000 advisors it works with around the world exclusive access to its new booking portal.

Abta advises sticking to 100ml rule this summer to combat security confusion

Air passengers are being advised to keep to a 100ml liquids limit as confusion reigns over what can be carried in hand luggage with UK standard still not in place

Sailing the high-end seas: why agents are perfectly placed to bring yachting to the masses

As demand for mainstream and high-end yachting product and itineraries soars, could these smaller-ship sailings not only prove an important gateway into the world of cruising but also stand alone as its own distinct proposition?

The invisible influence that luxury hotels are using to woo your clients

Once an afterthought, fragrance is now central to hotel identity. We explore how and why luxury brands are crafting signature scents as distinctive as their décor

New industry data hints at sales uplift, but also consumer concerns and hesitancy

Desire to travel in 2025 remains strong among those yet to book, despite concerns about cost of living and holiday budgets

These three travel advisors drove £500,000 in sales for Carrier in a year – here's how

The three advisors are responsible for making up half of the luxury operator’s growth sales over the past 12 months.

5 flexible working trends – and how they could work for your agency

Agencies offering more flexible working are seeing productivity improve whilst maintaining excellent customer service. It’s a win-win – if you can avoid the pitfalls

'Why we believe there’s more to a lasting partnership with agents than just commission'

’Investing in and continually improving a well-crafted and personalised agent rewards strategy should complement, and never substitute, a fair commission structure,’ writes Titan Travel’s director of trade distribution, Shane Lewis-Riley, for TTG

High street help, spending power and ‘dealing with Donald’: has Labour delivered for travel in its first year?

It’s been a year since Labour took power for the first time for nearly 15 years. Gary Noakes runs the rule over Keir Starmer and his team’s first 12 months in charge – and assesses how travel has fared

Specialist line's sales chief: 'Expedition cruise market is at its limit'

The one-ship expedition line often calls into the UK as it repositions its Sea Spirit vessel from Antarctica to Arctic, which gives agents a chance to explore onboard