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Hays Travel

Hays Travel 'seeing strong winter 2020/21 demand'
Around 3,000 Hays staff now back at work ‘answering calls and dealing with issues’, owners John and Irene Hays reveal in video message
Hays Travel 'standing our ground' to operators over refunds
John Hays said for customers who want a refund: “We’ll fight for them to get one.”
Hays brings back 2,500 staff to work from home
Bosses John and Irene Hays apologised for the agency’s customer service amid the coronavirus pandemic
Hays furloughs 'majority' of workforce
Agency said it had taken “all measures available to protect our industry and jobs”
880 Hays employees put on zero-hour contracts
It initially asked workers to voluntarily cut working hours
Hays Travel offers staff 'voluntary leave' amid coronavirus crisis
Independent agency chain looking to ’cut non-essential expenditure’
Hays cancels homeworker conf as staff 'focus solely on customers'
The event had been due to take place in Tenerife later this month
'This latest crisis shows the true value of agents'
“You’re always on duty as an agent,” Idle Travel’s Tony Mann tells TTG. He’s not wrong – Mann was accosted four times one lunch break last week, as worried locals quizzed him about their coronavirus travel concerns.
Hays Travel hires new regional sales manager
Leanne Edwards used to work at P&O Cruises
Storm Dennis: Tui Pontypridd shut after 'significant flooding'
Teams on-site to assess damage and arrange repairs, while other agencies in south Wales town weather second storm in a week
Hays Travel apprentices meet with Boris Johnson
Young Hays staff met with the prime minister to discuss their apprenticeships with the independent
Hays launches UK-wide apprentice recruitment drive
The agency has 669 retail places to fill with an additional 30 at its head office in Sunderland
Edinburgh travel business joins Hays Independence Group
New venture will specialise in arranging travel for Royal College of Surgeons
Sophie Griffiths: Hays Travel not the only post-Cook success story
The recruitment drive by numerous companies highlights just how much travel experts remain in demand
Hays Travel expansion ‘presents big opportunity’ for Aito specialists
Acquisition of the former Thomas Cook retail network presents a chance for Aito operators to bring their product to the high street
Hays Travel to extend fundraising scheme to all ex-Cook shops
The travel agency is investing £360,000 in its Community Partnership Scheme to cover the extra 555 Thomas Cook premises it has taken on
The new government should remember actions speak louder than words
Sustainability might have been the overarching theme at this year’s WTM London, but there was (unsurprisingly) another hot topic on the lips of many tourism boards…
Hays Travel defends recruitment drive for former Cook stores
Chair Irene Hays said the business had recruited exclusively from former Cook workers until 30 October but had since cast its net wider
Hays Travel hosting largest retail conference in its history
Hays Travel’s conference comes following the £6 million acquisition of Thomas Cook shops
Hays Travel makes another TV appearance
The founders of Hays Travel were interviewed for BBC’s The One Show
Hays Travel opens 402 former Thomas Cook shops
Hays has also employed more than 2,000 former Thomas Cook staff
Sophie Griffiths: Investment in the human touch is welcome news for us all
Less than two weeks after Hays Travel announced the biggest agency deal of the decade, the shocks keep coming…
Hays' Cook pledge: 'We won't lay off any former staff'
As of 5pm on Wednesday (16 October), 207 of the 555 former Cook stores had been taken over
Sophie Griffiths: Who said the high street was dead?
There was an irony to the ‘brave new world’ theme at this year’s Abta Travel Convention...