Technology

Lindblad's new eco-cleaner has 'halved guest illness'

The new system drastically reduces its environmental impact

Virgin Voyages unveils smart technology wristband

Passengers will be able to use it to unlock their room, make onboard purchases, create a bar tab and play games at the casino

Advantage launches coronavirus portal

Agents can access all the latest health and travel advice on the hub

Appetite for travel unaffected by Brexit, survey finds

Today’s traveller wants to visit new places and is optimistic about 2020

EasyJet renews partnership with Travelport and Amadeus

In a bid to refine and diversify the way it targets business leisure travellers, the airline has announced the renewal of its content partnership with travel technology providers Travelport and Amadeus

eDreams ODIGEO acquires Waylo hotel booking platform

In a bid to strengthen its accommodation business eDreams has entered into an asset purchase agreement with RoamAmore Inc, operators of Waylo

Finavia: ‘The first electric passenger aircraft will fly on a domestic route by the end of the 2020s’

The announcement came ahead of a Network for Electric Aviation (NEA) members meeting in Helsinki this week (28-26 January), which focused on the standardisation of electric air infrastructure and development of aircraft technology suitable for Nordic weather conditions

Topdeck revamps trade portal in brand shake-up

The website boasts improved API connectivity and a range of webinars

Driverless transit buses to be trialled at Japanese airport

The test bus will drive the same 1.1 mile segment multiple times over 10 days

Brexit 'causing holidaymakers to postpone Europe trips'

Research found 14% of travellers are concerned about negative attitudes towards British people in Europe

Travel urged to Spend a Penny for Just a Drop

Just a Drop’s projects reached 165,753 people across Africa, Asia and Latin America last year

The customer experience boosting technologies you need to have on your radar in 2020

From live chat to big data, technology can complement traditional methods of improving customer experience finds Andrew Doherty

Protected Trust Services hires new commercial head

Mark Sutton will help "drive the business forward"

New platform asks suppliers: Are you Travel Trade Ready?

The free tool also offers a jargon buster, marketing materials and business support

Virgin Voyages partners with Flightstore for ‘streamlined’ booking

Agents can earn 10% commission on anything they sell through Flightstore

John Bevan: 'Cook's collapse showed us agents need to be ready to share customer data'

Lack of customer data caused "confusion at a time when clarity and speed were of the essence"

Sophie Griffiths: How the Cook crisis is driving change in the industry

Let’s hope dnata sets a precedent in driving change

Exclusive: Gold Medal/Travel 2 to begin asking agents for client contact data 'post-peaks'

Lead passenger contact details will be required during the booking process

Delta Air Lines unveils 2020 customer innovations

Upgrades include an updated Fly Delta mobile app, personalised airport display screens and new inflight entertainment options

The technology integral to Travel Counsellors' 2020 strategy

With a trio of upgrades planned for this year, Travel Counsellors is continuing to invest in its technology offering. TTG takes a look at the latest developments

Travelex 'held to ransom over customer data'

Forex firm says ’forensic analysis’ under way after hackers demand millions to decrypt key computer files

Police open Travelex 'ransom' investigation

Forex giant’s systems compromised on New Year’s Eve

Travel Counsellors appoints first chief operating officer

Digital specialist Mark O’Donoghue joins homeworking giant

Travelex takes down websites following cyber attack

Forex giant said no customer data appears to have been compromised