Speaking during the Business, Energy and Industrial Strategy (BEIS) committee hearing on Tuesday (14 June), executives from British Airways, Tui and easyJet were questioned on flight cancellations and disruptions faced by consumers over the past few weeks.
David Burling, chief executive of markets and airlines for Tui, said the service offered by the company was "unacceptable", after the airline cancelled 32 flights on the first weekend of the May half-term.