Coach operators have called on the government to take swift action to address the chaotic scenes at the border in Dover at the weekend, which saw some travellers waiting hours to clear border checks.
Dover is working to avert long queues of vehicles due to the EES requirements (Credit: iStock)
Travellers faced delays of up to 17 hours between Friday (31 March) and Sunday (2 April), which was put down to slow processing and an unexpected number of coaches.
First reported on Friday, the disruption became so serious over Saturday and Sunday that several coach companies turned around and returned home because of “critical” delays.
According to the Confederation of Passenger Transport (CPT), coaches were held back behind cars and HGVs, resulting in queues of between eight and 24 hours.
Get unlimited access to the latest travel industry news and analysis, comment on articles and sign up to newsletters.
Register for free
Already registered? Login here or below.
Having difficulty logging in? Try these tips, or contact support@ttgmedia.com
