The number of collapses dropped steeply from the 15 in 2022; however, these cost the Air Travel Trust (ATT) only £2.4 million. For the first time in three years, a small number of passengers – 15 – required repatriation last year, with around 17,000 customers refunded.
The largest 2023 failure was Dream World Travel, which cost the ATT £3.3 million after refunding 14,615 customers. Live Holidays incurred a £596,000 call and others, including Arena Tours, Fun Travel and Explore Montenegro incurred a total expenditure of £1.3 million.
