This was the conclusion drawn by the Digital, Culture, Media and Sport (DCMS) Committee from a report in to how the industry can recover from the pandemic
It said the removal of tax-free shopping for visitors from abroad was "both short-sighted and incredibly damaging" to UK tourism, with the decision to reinstate it then remove it again "illustrative of the lack of thought given to the industry" by the government.
A reduction in marketing spend and new barriers to visitors further demonstrates the government’s "failure to recognise industry’s value", the report also found.
