An industry veteran with almost 25 years of experience in travel, Walsh said she was looking forward to growing ITAA’s membership, “developing the supports to our existing members and enhancing the credibility and reputation of the Irish travel industry”.
“The continued success of our industry has been down to travel agents’ collective ability to evolve and meet the changing marketplace, be it changes in technology, empowering our people or working within a sustainable environment,” she added. “The coming year offers big opportunities for the travel trade to evolve further.”
