Speaking to TTG, chief executive Steve Heapy paid tribute to agents for their role in this transition, with the trade attracting customers who have perhaps become accustomed to booking with OTAs over the past 20 years, or those who got into difficulties during the pandemic after self-packaging.
Jet2 ‘winning market share’ among ‘disillusioned’ travellers
Operators
James Chapple
17 May 2023
Jet2 is "winning post-Covid market share" by picking up customers "disillusioned" with the service they received during the pandemic from other airlines, operators and OTAs.
(Credit: Ondrej Bocek / Unsplash)
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