The airline said it had heard reports of some customers receiving messages from social media accounts, such as jet2helps.com, which are “not affiliated” to Jet2.
“We have been made aware of several customers receiving messages advising to contact jet2helps.com (and/or similar) to discuss bookings and queries,” said the airline in a tweet.
“These accounts are not affiliated to us, so please do not give personal information to them
“The only official account for Jet2.com and Jet2holidays on Twitter is @jet2tweets which is a verified ‘blue tick’ account.”
