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Lufthansa blames botched construction work for flight groundings

Air
James Chapple
15 February 2023

Hundreds of Lufthansa flights were cancelled on Wednesday (15 February) after railway workers reportedly cut through a vital telecommunications cable in the Frankfurt area, causing an IT outage.

Airlines have been criticised for the way they have dealt with flight cancellations and delays

The BBC reports the issue affected thousands of passengers at Frankfurt airport, who were hit by issues at check-in and while boarding. Domestic passengers have been advised to travel by train instead.


Reuters said Lufthansa and Germany’s national rail operator laid blame on third-party engineering work on a railway line on Tuesday (14 February) when a Deutsche Telekom fibre optic cable was severed.


"A telecommunications line failure this morning in the Frankfurt area has had a major impact on Lufthansa’s IT systems," wrote Lufthansa on its website, before issuing a string of updates via Twitter.