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Mercury Holidays offers tour price promise

Operators
Will Payne
17 June 2022

Independent tour operator Mercury Holidays has launched a tour price promise for all bookings.  

The operator will offer tours to Sri Lanka in 2024 (Credit: Mercury Holidays)

The new offer means if the operator lowers the price of a customer’s tour after they’ve booked, it’ll refund the difference. Customers have been advised to book early to secure prices on the operator’s range of tours across 50 countries.

The tour price promise doesn’t apply to flight costs if alternative flights are booked and the tour must be like-for-like including departure date, departure airport and any extras booked.

The offer does not apply to exclusive deals such as add-ons, upgrades, loyalty discount or date change discounts, and if the price reduction is made before the final balance is paid then the discount will be taken off the final balance charge.