Skip to main content

More cancellations likely, Heathrow admits

Government
James Chapple
11 July 2022

Heathrow has apologised to passengers, admitting service levels in recent weeks have, at times, been "unacceptable" when demand has exceeded operational capacity – and warned more cancellations are likely in the weeks and months to come.

The move could reduce the number of flights

Heathrow recorded its busiest-ever February last month (Credit: Heathrow airport)

Chief executive John Holland-Kaye on Monday (11 July) said the airport was now poised to review schedule changes following the government’s slot amnesty, stressing the airport could ask carriers "to take further action" if it feels their schedules risk exceeding the capacity it can withstand.


Last month, Heathrow asked airlines to remove 30 flights from the 30 June schedule. "We are expecting higher passenger numbers in today’s morning peak than the airport currently has capacity to serve," it said in a statement.