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Travel sector hit by 30% year-on-year surge in chargebacks

City and finance
Ilaria Grasso Macola
27 June 2023

The rate of chargebacks for travel companies has surged over the past few years, according to new research.

Credit and debit card transactions are used to compile Nationwide's report

Consumers have increased their spending on flights and holidays this summer

New data from travel payment solutions provider Outpayce from Amadeus, published on Tuesday (27 June), claims 70% of global travel companies have seen an increase in chargebacks, with disputes soaring by 30% year-on-year. 

 

Respondents say this is due to customers considering chargebacks easier to achieve than refunds as well as due to increased travel awareness.