Just 45% of the 1,000 respondents to the CAA poll said they thought the industry was prepared for the summer, with 40% reporting having been affected by some form of disruption in the past year.
The most commonly reported forms of disruption were delays (31%) followed by cancellations (13%), strikes (9%) and damaged or lost luggage (7%). Nearly half (45%) said such disruption had not affected their travel plans for the summer.