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Agents

‘She'd want me to keep travelling’: agent pays tribute to daughter after Laos methanol death
Bereaved agent calls on industry to back bootleg alcohol petition
A travel agent whose 28-year-old daughter died from methanol poisoning while travelling in Laos is backing a petition for the dangers of methanol poisoning to be covered in the school curriculum – and hopes others in the industry will follow suit
Luxury operator reveals agents’ ‘trickiest’ concierge request as demand for VIP service grows
Carrier has expanded its concierge team following a 37% increase in monthly enquiries for the elite service compared to last year.
'Good' number of Crystal customers migrating across from other cruise lines, says new trade chief
Luke Smith, Carnival Cruise Line’s former international and UK sales director, revealed the booking trend during one of his first trade press interviews as Crystal’s sales vice-president, UK and EMEA
Hurtigruten's unique offering In The Spotlight
Discover everything you need to know about Hurtigruten’s various voyages, with a chance to win a £100 Lifestyle voucher
Lisa McAuley to take helm of cruise agency as UK MD
McAuley will succeed Alison Earnshaw as managing director of World Travel Holdings UK from October 1
Accessible travel: How big is the opportunity?
Our survey of nearly 140 agents reveals what more needs to be done to help the trade sell more accessible travel
Agency launches guide to warn clients after concerns over travel scams
Designer Travel has launched a lengthy manual for customers on travel security after falling victim to a fraudulent enquiry.
Virgin Atlantic commits to Seoul launch despite sales suspension
Virgin Atlantic has paused sales of its new Heathrow-Seoul service due to regulatory issues but says it is committed to the launch date in spring next year
EasyJet chief executive Johan Lundgren
Tui heralds the return of Johan Lundgren
Former easyJet boss Johan Lundgren is to return to his former employer Tui as a non-executive director next year
Thorne Travel hopes to shed ‘homeworking’ tag with new venture
The Scottish agency with three branches hopes to attract agents to its Lifestyle Travel Expert programme
Agent persuades Tui to launch Newquay packages – with Prestwick also benefiting
A Cornish agent has led Tui to launch packages from Newquay with budget flights, while Glasgow Prestwick will also see the operator partner with Ryanair
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Aito hopes to tempt new members with financial protection services
Specialist travel association is targeting SMEs by offering ’one solution’
Viva Cruises boss hails 'brilliant' river sector despite potential 'challenges' ahead
The river line’s chief executive Andrea Kruse said the sector now has a bigger profile following sustained industry-wide investment over the last decade
Payday time! The new booking trend more frequent than peaks (and just as lucrative!)
With turn-of-year peaks appearing to be ’flattening’, agency chiefs say they have identified a new emerging booking trend which is more frequent and just as lucrative
Dormant Teletext Holidays brand revived after four years by new owners
Teletext, which in its previous guise was liquidated in 2021, has been relaunched, with several individuals from its previous iteration joining the new-look OTA
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Jet2 to launch flights and holidays to fifth Canary island La Palma
Jet2.com and Jet2holidays will offer La Palma for the first time from next summer with two flights a week from Stansted and Manchester to the Canary island
Ambassador Cruise Line becomes fully adults-only after dropping multi-generational sailings
The three-ship line has launched its 75-departure 2027/28 programme featuring no multi-generational sailings
Meet the luxury agent who is helping students enter the cruise industry
The Cruise Career Springboard programme has successfully wrapped up for a third year – co-founder Edwina Lonsdale tells TTG why she was driven to promote a pathway to working in the cruise industry for young college students
Julie Berry succeeds Steve Williams as managing director of Fred Olsen Travel
Fred Olsen said Berry, who joined the agency chain earlier this year, would bring ’a wealth of industry experience and clear vision for the business’ to her new post
‘This was easily the best fam trip I've been on (and I've done a few!)’

I have sold New Zealand many times in my career, but I’d never had the chance to visit before this educational, so this was more than a reward trip for being a top-selling agent of Audley Travel – it was a dream fulfilled.

As client interest has been growing for ‘bucket-list’ trips, especially among those seeking immersive, scenery-driven travel with a mix of luxury and adventure, it was an opportunity not to be missed and it absolutely exceeded expectations in scale, and wow-factor every step of the way.

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Ocean Holidays refinances Covid debt following Hays Travel investment
The US specialist operator confirmed Hays will have no day-to-day operational role following the investment and its four founders will remain its majority shareholders
Luxury, chaos and culture: why Delhi is the trip clients didn’t know they needed
India’s colourful capital will captivate visitors with its architecture, food and history, but where do you start to plan a memorable itinerary for clients?
Qatar has placed the UK on its travel red list (Credit: Rowen Smith / Unsplash)
Flights to the Middle East resume after Qatar missile crisis briefly pauses travel
New Foreign Office advise for several states in the region after Iran’s retaliatory strikes on a US airbase in the country triggered an airspace closure
Luxury travel boss warns AI misuse would be ‘outrage to luxury’
Little Emperors founder Rebecca Masri says AI has benefitted the luxury travel business, but vows it will never replace its human advisors.