Aito

Operators heed Aito’s advice

More tour operators are taking steps to “support agents” after Aito recommended member tour operators pay an additional 0.5% commission when the Payment Services Directive 2 (PSD2) is introduced

Aito operators preparing to take the hit over credit card charges ban

Operators are being recommended to pay 0.5% additional commission to cover agents’ losses

Comment: Can the government agree a policy on credit cards?

The government may say it is seeking to reduce credit card debt, but its actions suggest something else

Aito puts the spotlight on surcharges

The prospect of surcharging poses “difficult conversations” between agents and clients, the conference heard

Aito members consider Airbnb ‘cooperation’

The chairman of Aito believes “cooperation” between its members and Airbnb could happen in the foreseeable future

Protection awareness up, but spending nudges down

The number of Aito customers who said they would always book a fully-protected trip has increased this year, according to the association’s Travel Insights 2016 report

How independent travel firms can fashion a winning retail strategy

Independent travel businesses must compete on service and not on price if they want to flourish in a competitive high street market

Could Airbnb become latest Abta member?

Abta has joined calls for greater clarity on the regulations with which businesses in the sharing economy, such as Airbnb, should have to comply

LTAs will lead to ‘confusion’

Looming changes to the Package Travel Directive (PTD) regulations could pose a huge worry to both agents and consumers, Abta’s chairman has warned

Travel needs better representation ahead of Brexit, argues Vince Cable

Brexit is likely to result in a “lack of clarity for many years” for the travel industry – a sector which has consistently been “very poorly represented” within Westminster