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Operators heed Aito’s advice

Operators
TTG Staff
9 August 2017

More tour operators are taking steps to “support agents” after Aito recommended member tour operators pay an additional 0.5% commission when the Payment Services Directive 2 (PSD2) is introduced.

Gemma

It is hoped this will mitigate additional costs for agents, who from January will no longer be able to charge clients to cover the costs of the banks’ credit card fees through surcharges.


Aito formed a working group to analyse the impact PSD2 will have and established that if operator members applied an extra 0.5% commission to agents’ bookings for any payments taken after the introduction of PSD2, this would have “an approximate levelling effect overall between bookings made by card and other payment methods”.