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Why an uncertain world increasingly needs travel agents

Aito
TTG Staff
11 January 2016

The hunt by holidaymakers for so-called “safe destinations” will lead to travel agents becoming more valuable than ever.

Travel agent

David Holland, sales manager at tour operator African Pride, said that in an uncertain world consumers would look to travel experts for advice.

Holland was speaking at the Aito Agents Domestic Conference, on an industry issues panel.

“Looking at it from an industry perspective and a travel agent perspective: people will always want to travel. You will always have clients who want to go on holiday,” he said.

“They [customers] may not necessarily at this time want to go to certain destinations because of issues or perception of issues. From a travel agent perspective you’re in a very strong position. You can advise and guide and influence people.”