Clia

Six key cruise talking points every agent needs to be aware of heading into 2026

What made cruise tick over the past 12 months? And what should agents be bearing in mind going into 2026? Six key talking points caught TTG's eye at this week's Clia Forum

Hays Travel boss bemused by cruise lines' agent-by-agent commission stance

Hays Travel has more than 720 homeworkers, but Dame Irene Hays wants every Hays agent to be paid the same level of commission for cruise bookings

'One of the best things to have happened in cruise', and five other Clia conference takeaways

TTG’s Harry Kemble headed to Southampton this week to bring agents all the latest from the cruise sector – including a show of strength by one major player, and a worrying sustainability admission from another

From river to rail: Uniworld hosts 70 agents on iconic train

Uniworld and Golden Eagle Luxury Trains hosted 70 agents for lunch onboard an exclusive Danube rail experience following the Clia RiverView conference

Five things agents need to know from the Clia RiverView conference

Hundreds of delegates flew to Budapest for the latest edition of Clia’s RiverView Conference where several points – including the impact of Celebrity River Cruises’ market entry – were raised on-stage over the weekend

The key ships launching in 2025 – and how agents can get on them

TTG approached travel’s ocean and river lines late last year to find out how agents could get onboard the new vessels launching in 2025. Here’s what they had to say

10 things to remember when selling cruise this year

Experts lay out their tips and tricks to maximise cruise sales in 2025 as the industry gathers in Windsor for the Clia Forum to reflect on another successful – and potentially record-breaking – year for the sector

Clia to host agent webinar ahead of new EU border rules taking effect

The trade body will welcome its agent members to hear about updates on the EU’s Entry-Exit System (EES) and the European Travel Information and Authorisation System (ETIAS) at the 16 September webinar

What does travel want – and need – from the next government?

As the country heads to the polls, TTG examines what the major parties have planned for the industry – and what the trade wants from the next government

Six things agents need to be aware of when selling cruises this summer

Hundreds of agents at Clia’s annual conference heard from industry leaders about potential sticking points ranging from sustainability and brand perception to the upcoming general election

Govt vows to keep economy 'ship-shape' following Clia meeting

Tourism minister Julia Lopez met the cruise trade body on the French cruise line’s Le Dumont d’Urville on Tuesday (21 May)

Five reasons agents should get excited about selling river cruise this year

TTG cruise editor Harry Kemble headed to the Clia RiverView conference in Amsterdam this week for a river cruise temperature check, and to see what the sector has in store for the trade

Your essential cruise guide to making the most of wave season

To help you make the most of this critical period for selling cruise, we’ve compiled these expert tips from four Clia Cruise Masters.

Is cruise's pathway to low-carbon fuels becoming clearer?

Cruise lines admit there’s no silver bullet for eradicating the toxic gases ships discharge, so what is the solution? Harry Kemble investigates

Clia launches new-to-cruise portal for agents ahead of peaks

Managing director Andy Harmer said the usual December downtime was ideal moment for inexperienced agents to learn more about cruise

Hays seeking to build cruise sales to a third of its business

Cruise is predicted to account for 25% of the agency’s business this year - but head of cruise commercial Catriona Parsons wants more

Uniworld's UK boss to move to Australia amid team shake-up

Chris Townson confirmed the decision and revealed several promotions, as well as a new recruit

'Trust us to unlock the new-to-cruise market,' agents urge lines

Bigger fam programmes, more overnight calls and clearer promotions would help the trade break down barriers for first-time cruisers, agents tell Harry Kemble

Clia reveals first details of ‘biggest-ever’ conference for 2024

The trade body will host hundreds of agents at the conference, which will run over 23-25 May

Cruise sector on course for record year in 2023, says Clia chief

Kelly Craighead also reveals 15% more UK and Ireland passengers cruised in the first half of this year versus 2019

Fred Olsen and Clia host cruise showcase for Scottish politicians

MSPs invited onboard Fred Olsen’s Balmoral in Rosyth last week to learn more about the cruise industry’s net zero 2050 progress and its contribution to Scottish tourism

Clia to offer ‘largest-ever’ trade engagement programme in 2023

The association also revealed the location of next year’s RiverView river cruise conference, with dates TBC

Cruise industry ‘on track’ to meet interim carbon reduction goals

Clia Europe director general Marie Caroline Laurent said member lines are tracking well towards the industry’s 40% carbon reduction goal ahead of its 2050 net-zero target

Changing cruise stereotypes ‘crucial’ to attracting new customers

Royal Caribbean Group VP of external affairs Lisa Lutoff-Perlo urged agents to ‘change the narrative’ around cruise to attract more clients