Online Travel Agent (OTA)

The award, sponsored by Holiday Extras, will be presented to a travel agency boss who has achieved not only success with their own retail business, but also contributed more widely to the travel industry.

Industry colleagues are asked to nominate senior leaders in retail who have demonstrated an innovative approach to doing business, or inspired others through their leadership, or given outstanding commitment to their local community, for example.

A quick look at the data from online search engines and OTAs revealed an ongoing appetite for travel both home and abroad. 

But in an already tumultuous year for global travel, how will traveller behaviour continue to change as the year reaches its close?

As of September 2020, 63% of the world’s population can access the internet, and taking note of their digital behaviours can tell us a lot.  

In their latest report, filed to Companies House last month, liquidators Smith & Williamson said they had recovered £1.8 million from HMRC after winning a Toms VAT case, while another £1.08 million was received in relation to a bond held by Lowcostholidays Spain.