Online Travel Agent (OTA)

Thomas Cook sees surge in interest for Canaries

Searches for the islands on Cook website “skyrocket” after decision gains travel corridor

Join the latest TTG seminar: Putting travel back on the map

Taking place on November 5 as part of London Travel Week the seminar will explore where the new opportunities lie for the sector

Thursday updates trigger 'Shapps O'Clock' search spike

Online holiday searches spike on Thursday evenings, according to new data from Thomas Cook

The Holiday Franchise Company expands team

Birmingham-based firm announces two new appointments

WebBeds partners with new Thomas Cook OTA

WebBeds is providing Thomas Cook with access to a selection of its 30,000+ directly-contracted hotels

Face To Face with Alistair Rowland

TTG’s news editor Jennifer Morris speaks to former Midcounties retail chief Alistair Rowland about his plans for Blue Bay Travel and role as Abta chair

New Blue Bay chief Rowland: 'We're on the acquisition trail'

Taking up the top job at a burgeoning travel business would be no mean feat at the best of times - throw in a global pandemic and a side-role as Abta chair and you’ve got a mammoth task on your hands

Watch: Operators discuss trends for 2021 Florida sales

Leading UK buyers share how their businesses have been adapting to market conditions

Join the latest Agent Matters: Operation Survival, Weds 10am

Graeme Brett, Westoe Travel, Katrina Smith, Travel Counsellors and Phil Nuttall, The Travel Village will discuss the latest issues affecting the sector

Trade warned 'careful what you wish for' over refund legal cases

“I would hate for any of us to be left with a precedent [for PTRs] on the back of this, which is so unusual.”

Attraction World strikes deal with Thomas Cook

Partnership gives Cook customers access to add-on specialist’s inventory

Lords call for CAA reform over airline refunds

Members of the House of Lords recount their own struggles to obtain refunds

Thomas Cook commits to 14-day refunds following TTG OTA debate

The newly re-launched business had initially refrained from committing to 14-day refunds (as stipulated by the PTRs)

How emotions are influencing customer behaviour during the pandemic

How can travel businesses encourage their customers to have a positive emotional response to them during the pandemic? Inspiretec’s Richard Baker offers his guidance

TTG Debate: Are the glory days over for OTAs?

Listen to Thomas Cook’s CEO Alan French, Which? Travel editor Rory Boland and lawyer Jo Kolatsis as they explore the future of OTAs

Boss of new Thomas Cook 'wouldn't rule out' UK experience stores

"I wouldn’t rule out destination malls and stores to try and bring product to life"

Vaccine holds key to releasing ‘pent-up’ travel demand

Airlines and travel firms call for more ‘standardised’ Covid measures across the world

'I know the relaunch of Thomas Cook could bring back some difficult memories'

A year on since its collapse, chief commercial officer at the newly relaunched Thomas Cook Phil Gardner, reflects on the past year

Agent training and beer-tasting – join Florida Fest!

These are just some of the highlights of a new festival launched in partnership with Visit Florida to boost agent knowledge of the Sunshine State

Join the TTG Debate: Are the glory days over for OTAs?

Speakers include the boss of new OTA Thomas Cook, Which?’s Rory Boland and lawyer Jo Kolatsis

Iglu warns of redundancies as cruise and ski sales hit

Online agency warns of need to cut costs by up to half

Cook looks to open ‘concept’ stores as part of revival

Owner Fosun is planning to unveil first “multifunctional” shop in China next year

Loveholidays follows On the Beach out of Abta

OTA cites ‘divergent views’ on refund crisis in travel for decision

New Cook boss: 'We have some thoughts on where to take the brand'

‘Thomas Cook was always about the effort the people who operated it put into it – to have the same customer centricity is going to be important to us’